Cindy M.

Business Systems & Technology Project Manager | Bridging Engineering & Business Operations

Chicago, Illinois, United States

About

I help organizations optimize their operations by bridging the gap between technical teams and business needs. For the past 8 years, I've worked as a product development engineer, bringing physical products from concept through manufacturing. What started as a focus on product engineering evolved into something more—I discovered a passion for business systems and technology management when I organically took on responsibility for IT processes within our ERP system (JD Edwards). As I became a subject matter expert, I found deep satisfaction in translating between technical capabilities and business requirements, ensuring our teams had the systems and processes they needed to succeed. This experience revealed where I wanted to take my career: leading projects and programs that leverage technology to solve business problems. I recently completed my Master's in Product Design and Development Management, gaining knowledge in product management, finance and accounting, innovation management, and project management—skills that complement my technical foundation and prepare me to drive initiatives from strategy through execution. I bring a unique perspective to technology project management: the engineering mindset to understand technical complexity, the operational experience to know what teams actually need, and the communication skills to ensure alignment across functions. I thrive in the space where technology meets business strategy. I'm seeking opportunities in project and program management—whether that's business systems implementations, digital transformation initiatives, product operations, or technology projects at growing companies. I'm energized by roles where I can help organizations work smarter through better technology and processes. Let's connect if you're looking for someone who can turn complex technical challenges into clear business solutions!

Experience

  • Focal Point, LLC (Chicago, Illinois)
    • Sr. Project Mechanical Engineer
      Oct 2019 - Aug 2025 · 5 yrs 11 mos

      Architectural Systems (Acoustics) Team Managed all technical, design, and operational activities for new and existing products within our growing acoustics solutions portfolio. Developed and launched several new ceiling and lighting systems including Mora, Acoustic Nivo, Acoustic Original, and Lia. Consulted with leadership as a subject matter expert on JD Edwards (JDE), resolving issues and translating needs between users and IT to facilitate quicker resolutions. Developed new processes within the ERP system to streamline information flow for engineers and the internal manufacturing team.

    • Project Mechanical Engineer
      Oct 2018 - Oct 2019 · 1 yr 1 mo

      Custom Product Engineering Team Engineered customizations of standard products to meet specific electrical, mechanical, regulatory compliance, and aesthetic requirements within time frames of half a day to several months. Served as project manager for large custom orders, coordinating engineering and manufacturing efforts.

  • Associate Design Engineer at Newell Brands
    Aug 2017 - Aug 2018 · 1 yr 1 mo

    Developed beverageware products under the Contigo brand and air fresheners under Yankee Candle for innovation and derivative programs with consumer goods retailers

  • Intern (Mechanical Engineering) at S&C Electric Company
    Jan 2017 - Jun 2017 · 6 mos

    Designed mechanical components and assemblies for electric utility switchgear

  • Learning Spaces Technology Services Consultant at Northwestern University Information Technology
    Apr 2014 - Jun 2017 · 3 yrs 3 mos

    Provided phone, email and in-person technology support to professors and students for ~170 technology spaces throughout campus

  • Lead Instructor at Digital Media Academy
    Jun 2016 - Aug 2016 · 3 mos

    Instructed the Adventures in 3D Printing and Adventures in Engineering & Electronics with Arduino courses