Greater Istanbul
- Contributed to digital product initiatives (e.g., chatbot, operational tools) by defining functional requirements, analyzing user behavior, and supporting implementation processes - Analyzed large-scale passenger feedback datasets to identify operational pain points across check-in, boarding, and transfer processes - Maintained KPI dashboards to track customer satisfaction and operational performance, enabling data-driven decision-making - Performed data preparation, cleaning, and segmentation to support root cause analysis and trend identification - Collaborated cross-functionally with operations, airport management, and IT teams to translate business requirements into analytical solutions and actionable insights
• Led the successful transition of the client's server infrastructure to AWS, establishing secure SSH access and uninterrupted data flow • Revamped the complex PostgreSQL database with more than 10,000+ medicines and 100+ pharmacies, aligning it with the client's specific needs, resulting in improved organization and usability • Collaborated on code optimizations and a user-friendly system overhaul, streamlining navigation and enhancing the overall user experience
• Earning numerous certifications in mainframe technology with the aim of teaching the concepts to other students • Representing IBM throughout various campus events • Collaborating with other IBM ambassadors around the world to discuss strategies for reaching the largest audience possible
• Voluntarily taught Python and Pygame to students aged 10-16, fostering their programming skills and creativity • Design and deliver engaging lectures, ensuring a comprehensive understanding of Python concepts and game development principles • Evaluated students' progress weekly through project assessments and collaborated with students to develop exciting game projects
• Engaged in various IT projects with a focus on data analysis and management • Assisted in collecting, organizing, and analyzing large datasets to extract meaningful insights • Demonstrated strong problem-solving skills and attention to detail in a fast-paced IT environment