Düsseldorf, North Rhine-Westphalia, Germany
With over 18 years of extensive experience in product management and technical roles, I am currently working as a Product Manager, focusing on strategic product development, market research, and user-centric solutions. I have successfully managed significant projects in my roles as Product Manager, Technical Product Owner, and Product Owner. Additionally, my experience as a Domain Architect has provided me with a strong technical background, enabling me to lead complex projects and achieve successful outcomes.
Product Manager in one of Europe's biggest IT and Business transformation programs, responsible for all Invoicing and Billing applications. The project aims to consolidate two legacy stacks into one new cloud-based environment. • Bridged communication between business stakeholders and IT analysis experts and development teams. • Managed the product roadmap, prioritizing features for maximum business value and respecting user-centrity. • Implement transformation and simplification initiatives. • Coordinated with Agile Release Trains (ARTs) for seamless feature delivery. • Maintained and refined the Program Backlog. • Participated in PI Planning sessions, setting clear objectives and priorities for each increment. • Lead the feature acceptance process, ensuring delivered features meet specified requirements and quality standards. • Facilitated cross-team collaboration and communication. • Provided Agile leadership to scrum teams. • Working within a SAFe (Scaled Agile Framework) environment to ensure alignment with organizational Agile practices and improve project outcomes
- Design and development of solutions on prepaid systems (IVR, OPSC Charging System, Voucher Management System, SMS Center) - Development and maintenance of functional requirements, functional specifications, use cases, issue and action item lists, and other project deliverables. - Development of interfaces between prepaid systems and other platforms - Development of middleware bus between prepaid billing system and client systems, using java. - Design and implementation of Promotions and Campaigns - System architecture and design - Communication of design changes to vendors for implementation of new products or upgrade of existing modules. - Ensuring service and business continuity for rating systems by providing technical and business leadership to implement new services, tariffs and promotions in the system and resolved technical problems. - Working closely with Billing & Charging Assurance Team to review tests cases, test requirement mappings and test results.