Johannesburg, Gauteng, South Africa
Automation Design Practitioner and RPA Developer with enterprise experience delivering end-to-end automation solutions across the full SDLC - from solution design and development to testing, deployment, and production support. In my current role at Nedbank, I design and build scalable automation solutions using Blue Prism and the Microsoft Power Platform, consistently delivering high-quality outcomes aligned to business and technical standards. My work includes producing solution design documentation (SDD/AADD), developing reusable automation components, leading testing cycles (UAT/QA), and managing deployments into production environments. I have strong experience in building maintainable, performance-driven solutions that improve operational efficiency and reduce manual effort at scale. I also contribute to production support, performing root cause analysis and implementing long-term fixes to ensure system stability. My technical skillset spans Blue Prism, Power Apps, Power Automate, Power BI, SQL, and AI-assisted automation, with a growing focus on scalable architecture and intelligent automation design. I work closely with stakeholders across business and technology to translate requirements into effective, well-designed solutions, ensuring alignment from initial concept through to delivery. Currently, I am focused on expanding my expertise in automation architecture, AI integration, and building enterprise-grade systems, with the goal of progressing into senior engineering and technical leadership roles. Skills: Blue Prism (RPA Development) Power Platform (Power Apps, Power Automate, Power BI) SQL & Data Handling Automation Solution Design SDLC Delivery (Design → Build → Test → Deploy) AI-Assisted Automation C++ (Foundational) Python (Foundational)
Design and deliver enterprise automation solutions across the full SDLC, from solution design and development to testing, deployment, and production support. • Produce SDD/AADD aligned to business requirements (PDD) and present solutions at design forums • Design scalable, reusable automation solutions aligned to enterprise RPA standards • Develop high-quality automation using Blue Prism and Microsoft Power Platform • Deliver maintainable, performance-driven solutions within agreed timelines • Perform unit testing (DEV/ETE) and lead UAT cycles with stakeholders in QA • Manage deployments, including Implementation Plans, Release Notes, and production releases • Maintain artefacts in source control and ensure governance compliance • Provide L2/L3 production support, resolving incidents within SLA and performing root cause analysis Deliver high-quality, production-ready solutions with minimal post-release defects, consistently exceeding expectations across quality, timelines, and stakeholder satisfaction.
Supported the delivery and maintenance of enterprise RPA and Power Platform solutions, contributing to automation initiatives across business units. • Developed automation solutions using Blue Prism and Power Platform to support operational processes • Built a Power Apps solution delivering measurable business impact and improving workflow efficiency • Provided first-line support for production bots, ensuring stability and timely issue resolution • Collaborated with senior developers to resolve incidents within SLA and maintain system performance • Assisted in testing and deployment activities, gaining exposure to full SDLC processes • Contributed to process improvements by identifying inefficiencies and supporting automation opportunities Rapidly progressed into a delivery-focused role, building a strong foundation in automation development, support, and enterprise systems.
I have completed a Conflict Management learnership, which has equipped me with specialized knowledge and skills in effectively identifying, managing, and resolving conflicts in various settings. This program has provided me with valuable techniques and strategies to navigate and mitigate conflicts.
I have completed a Fundamentals of Project Management course, which has equipped me with foundational knowledge and skills essential for effective project planning, execution, and management. This training has provided me with a strong understanding of project management principles and methodologies.
I have completed a level 4 learnership in generic management. This qualification has equipped me with essential management skills including leadership, communication, problem-solving, decision making, and project management. I am adept at leading teams, implementing strategies, and driving organizational objectives effectively.
I have completed a Level 5 qualification in Business Management, which has provided me with advanced knowledge and skills in various areas of business operations and leadership. This qualification has equipped me with a comprehensive understanding of business principles and strategies.
I have completed a Level 4 learnership in Business Administration, which has equipped me with fundamental knowledge and skills in various aspects of business operations and administration. This qualification has provided me with a strong foundation to understand business principles and contribute effectively to organizational processes