Mexico City, Mexico
More than 30 years of experience in IT Management functions for multinational companies in Mexico as well as Mexican companies. As Project Management Professional I have managed high-impact projects with multifunctional and multicultural teams, implementing systems providing technological solutions process and business oriented Solid knowledge and experience in building effective teams, project management, budgeting as well as strong business partnership. Strategic, analytic, relationship and result oriented. Specialties: • Project Management Professional • Infrastructure Design & Implementation • Process Improvements & Best Practices • Large Scale Deployments • Customer Service • Solution Sales (CRM specialist) • Extensive knowledge of pharmaceutical industry • English, and Spanish Fluency
Executive leader responsible for defining and executing the IT vision, strategy, and roadmap for Daiichi Sankyo’s operations in Mexico. Accountable for end-to-end technology leadership, including enterprise systems, cybersecurity, infrastructure, digital transformation, and compliance with global corporate standards. Serve as the primary liaison between local operations and global IT headquarters, ensuring full alignment with Daiichi Sankyo's international digital and security frameworks. Lead IT governance, vendor management, and strategic investment in technologies that enable business growth and operational excellence.
I lead the full life cycle of all applications within our subsidiary, ensuring effective management from demand identification to implementation and ongoing support. This includes managing financial budgets associated with both projects and daily operations, ensuring optimal resource allocation and efficient cost management. Additionally, my role involves responding for the IT service to the various operational areas in Mexico. I work closely with leaders in these areas to proactively understand and address their needs, ensuring that application solutions provide the necessary support for achieving business objectives.
Responsible of the business support areas, finance, human resources, medical, regulatory, legal and compliance, leading local and corporate projects, responsible for the service to business, budget management, project management, continual improvement process for IT and bussiness areas, ITIL implementation, driven the data analytics strategy for the supported areas, coordinate internal and external resources.
Identify and resolve complex and critical technical, operational and organizational problems. Filters prioritize, evaluate and validate complex and dynamic information from a diverse range of external and internal sources to respond to key business challenges. Applies an in-depth understanding of how the different sub-functions (ie a subset of a function, typically consisting of several areas with independent budgets) jointly contribute to achieving functional objectives as well as of challenges and developments in the industry to achieve objectives and to identify business opportunities Enables business performance through proximity to our local clients Keeps close contact to local decision-makers facilitating that their demands are fully reflected in IT roadmaps Ensures that local business requirements are communicated to and fully understood by IT Domains, IT Shared Services and involved external IT providers and vice versa Supports local users with accompanying change management in case of introduction of new IT services Safeguards that local systems are available for users according to SLAs, manage escalations and outages Explains and advises the business about secure operations for IT solutions, independent whether internal or SaaS / Cloud-based
Accountable for the performance, operations and continuous improvement of a group of applications within a domain and manages the full lifecycle of each application from inception to decommission. An ongoing commitment to improve the user experience, maintain operational performance and balance risk is required for each application. Adherence to ITIL processes adopted by GSK IT, a good knowledge of business processes, an appreciation of the user base (roles, geography: Mexico and CARICAM) and an understanding of the technical solutions implemented in the business area.
Responsible of the implementation of a new process based on a system that is used worldwide, this project aims to enable an automated expense claims process for use by all the employees in the subsidiary, the project include teams from Costa Rica, Malaysia, India and México
*Leader of support in BIMBO GROUP for Demantra and ASCP modules: responsible of the operation in UK, Canada and Mexico: Support for all the users of Demantra and ASCP in the operation on the supply chain area, responsible of the SLA's, Improvement of the system and process, reporting the issues to solve to Oracle Cloud support. *Oracle Demantra Consulting for BIMBO GROUP (rollout in UK) Configuration of Demantra application, Interact with the key and end users to map applications to standard business processes, Interaction with the Oracle support team for Integrated cloud applications and platform Services, support solution activities including testing and verification, contribute to the training and development of key users