Zainab Fatima

Aspiring Financial Analyst | BSc Accounting & Finance (FinTech Pathway) Student | Financial Analysis • Data Interpretation • Excel | A Level Mathematics & Further Mathematics student

United Kingdom

About

🎓 Second year student at University of East London, aspiring to become a financial analyst. 🌌 I have always been fascinated by patterns — whether in the night sky or in numbers. My academic journey has evolved over time, from early dreams of aeronautical engineering to actuarial sciences and eventually pursuing Accounting & Finance as my chosen path. I discovered one common aspect in my aspirations - mathematics. 📊 My passion for Mathematics determined the fundamentals of my life. From participating in maths competitions and achieving national recognition to studying accounting, I realised I was most engaged when solving problems and analysing outcomes. Finance felt like a natural continuation of that curiosity. 💼 Alongside my studies, working in fast-paced professional environments and taking on extracurriculars like MUNs taught me resilience, adaptability, and the importance of communication and teamwork. The experience deepened my understanding of how businesses operate beyond textbooks. 🚀 I am interested in financial analysis, data interpretation, and the growing intersection between finance and technology. I enjoy learning how numbers tell stories — about performance, strategy, and future possibilities. 🌍 I am currently seeking finance or accounting internship opportunities where I can continue learning, contribute meaningfully, and grow into the financial analyst I aspire to become. 🤝 Always happy to connect with people passionate about mathematics, finance, and matcha!

Experience

  • Team Member at Greggs
    Dec 2024 - Present · 1 yr 7 mos

    • Manages high-volume food production workflows, ensuring 100% compliance with health, safety, and brand standards while maintaining output consistency. • Monitor stock levels and streamline ingredient usage to minimize waste, contributing to enhanced cost-efficiency.

  • Customer Support Executive at ibex. Pakistan
    Oct 2023 - Sep 2024 · 1 yr

    • Managed 100+ weekly customer interactions, maintaining a 95% CSAT score in a performance-driven environment. • Reduced average handling time by 10% through process optimization and script refinement. • Consistently exceeded individual and team performance KPIs, including CSAT and FCR. • Developed strong communication, problem-solving, and data-handling skills in a high-volume environment

  • Customer Support Executive at Mindbridge
    Jun 2023 - Sep 2023 · 4 mos

    • Assisted customer with money-transfer-related queries, i.e., tracking transfers, delays, etc. • Handled 70+ inbound calls per shift • Delivered professional and proactive customer support adhering to their needs across multiple communication channels.

  • Junior Laboratory Assistant at Bahria Town School & College
    Aug 2021 - Aug 2022 · 1 yr 1 mo

    • Organised laboratory equipment and prepared materials for practical sessions and examinations • Conducted inventory checks, updated records, and prepared usage reports • Assisted with exam invigilation and supported students during practical assessments • Communicated with parents and students to provide academic and institutional information