Zainab Fatima

Product @ EZO | LUMS ’25 | BSCS | LLMs and Rag Systems

Lahore, Punjab, Pakistan

About

Graduated in Computer Science with a strong foundation in software development and AI-driven systems, currently focused on Technical Product Management. Combines technical depth with strategic thinking to define product vision, drive end-to-end execution, and deliver impactful, scalable solutions. I Specialize in owning full product lifecycles, from discovery and architecture definition to MVP launch, iteration, and scaling. Experience spans AI-powered products, including LLM-based agents, Retrieval-Augmented Generation (RAG) pipelines, and self-validating AI workflows embedded into real-world applications. I thrive at the intersection of technology, business, and user experience, translating complex technical capabilities into actionable product strategies, aligning cross-functional teams, and driving measurable outcomes. Focuses on leading intelligent system design and bridging business goals with scalable, AI-driven solutions.

Experience

  • Associate Product Manager at EZO
    Mar 2026 - Present · 4 mos

  • AI Product Manager at Zaltech AI
    Aug 2025 - Feb 2026 · 7 mos

    Owned end-to-end product strategy and execution across multiple AI-driven platforms, leading discovery, AI architecture design, and pipeline structuring from 0→1 and scale. Worked directly with stakeholders to translate business goals into product strategy and drive cross-functional execution. PROJECTS Levo AI – AI Voice Calling & Lead Intelligence Platform • Owned product strategy for an AI voice-calling and lead generation platform focused on outbound automation and fast onboarding • Led product from concept to MVP with scalable architecture and GTM alignment • Defined the lead lifecycle from AI call initiation to qualification and opportunity creation • Designed the qualification engine with scoring logic, validation layers, and routing rules • Structured campaign workflows, automation systems, and pipeline visibility • Authored PRDs and drove cross-functional execution Wyze AI – Pelvic Healthcare EHR • Led product ownership for a healthcare EHR integrating AI transcription and automated clinical documentation • Designed a self-validating LLM agent embedded within clinical workflows • Designed a RAG system grounding outputs in patient data and medical knowledge • Defined guardrails, validation layers, and compliance-aware logic • Led features like AI note generation, insight extraction, and verification checkpoints before persistence CRM Collings – Real Estate CRM & Lead-to-Opportunity Pipeline • Owned product direction for a real estate CRM managing inbound and outbound calling • Structured the inquiry-to-lead-to-opportunity lifecycle • Defined qualification frameworks and opportunity tracking • Built routing, follow-up automation, and pipeline progression logic • Enabled revenue-aligned pipeline visibility

  • Product Manager at 7Vals
    Jan 2025 - Apr 2025 · 4 mos

    Worked on integrating AI/ML-powered NLP features into EZOfficeInventory’s custom report generation system, impacting 15,000+ users. Created 10+ test spec sheets and collaborated with QA/dev teams to improve reporting accuracy by 15–20%.

  • Product Manager at Foretheta
    Oct 2024 - Feb 2025 · 5 mos

    As the Product Manager for Billgist, a cloud cost management platform, I led efforts to enhance user satisfaction by identifying and addressing key pain points. Through targeted cold outreach to 500+ AWS-experienced professionals, I conducted ~350 user interviews to uncover actionable insights. These informed the proposal of 4–5 high-impact features, which I documented through Figma mockups and GitHub issues, while collaborating closely with developers to define technical scope and deliver solutions that help users optimize cloud spending.

  • Mobile Application Developer at Punjab Information Technology Board (PITB)
    Jun 2024 - Aug 2024 · 3 mos

    Developed the PITB ESS mobile app using Flutter, integrating RESTful APIs for attendance and leave tracking. Ensured responsive UI from Figma designs and delivered clean, scalable code for 7,000+ users.