Dubai, United Arab Emirates
With over 6 years of Experience in HR, Sales and Operations - I thrive in dynamic, high-growth environments, championing employee well-being, strategic workforce planning, and performance-driven cultures. Academically, I hold an M.Phil. in Leadership & Management and an M.Sc. in International Business. I’ve published on HR diversity, Leadership, and Social Responsibility— I am passionate for continuous learning and innovation in the Business sphere.
- Driving growth at WeLearn by building strategic partnerships and delivering tailored solutions. - Managing client relationships from onboarding through expansion to ensure long-term success. - Edtech acquisitions —identifying, qualifying, and onboarding educational content creators and influencers.
-Leading vision, fundraising, and strategic partnerships to scale Square Bots — autonomous, sustainable delivery robots for Nordic cities. -Overseeing go-to-market, grants, and municipal collaborations to pilot and launch AI-powered sidewalk mobility. -Driving innovation at the intersection of logistics, robotics, and climate action - collaborating in business development, climate impact, and scaling sustainable mobility in the Nordic region.
- Created and implemented performance management and learning programs for 50+ employees—introducing an integrated appraisal system and tailored training modules—which led to a 20% increase in performance ratings. - Spearheaded full-cycle recruitment for diverse technical and non-technical roles, implementing advanced sourcing strategies and effective employer branding to boost talent quality and reduce time-to-hire. - Partnered strategically with C-Suite to shape and execute holistic HR policies—driving succession planning, workforce optimization, and positive organizational culture aligned with overarching business goals.
- Designed and implemented HR policies, frameworks, and strategic initiatives, partnering with leadership to address talent needs, recruitment, retention, and succession planning. - Managed compensation and benefits, developed learning and development programs, and oversaw performance appraisals to drive high performance and nurture a positive work environment. - Maintained up-to-date knowledge of HR best practices, built strong employee relations, and organized events to boost morale, productivity, and retention.
- Led cross-functional project management, overseeing scheduling, deliverables, and timely execution. - Handled client relations through proactive communication, proposal support, and consultative guidance. - Assisted HR processes and team coordination, including proofreading documents, preparing presentations, and supporting management efforts.
- Served as the primary liaison for client accounts, cultivating trust-based relationships, providing strategic guidance to key stakeholders, and ensuring consistently high customer satisfaction. - Negotiated contracts and closed global agreements, optimizing profitability while overseeing timely, successful service delivery aligned with each client’s objectives. - Expanded business with existing clients by identifying improvement areas, collaborating with sales teams to capitalize on growth opportunities, and resolving escalations to meet or surpass sales quotas.
- Conducted proactive market research—including competitor trends and emerging opportunities—while maintaining a dynamic sales pipeline for UK, US, and European markets. - Executed high-volume outbound calls and service demonstrations, meeting monthly sales targets and delivering exceptional client engagement through regular follow-ups. - Built and updated comprehensive client databases, consolidating existing accounts and establishing new leads to drive business development initiatives and boost revenue.