Zainab Fatima

Tech Mahindra

New Delhi, Delhi, India

About

Coming with 4+ years of quality analyst experience. 1. Proven data analyst with a strong analytical mindset, adept at transforming complex data into actionable insights, and experienced in utilizing statistical and data visualization tools. 2. Skilled in data cleansing, modeling, and interpretation to drive data-driven decision-making, coupled with a track record of delivering impact reports and recommendations to support business objectives. 3. Hands on experience in providing feedback, coaching, and mentoring. 4. Experience in working closely with Operations and Training team and providing inputs to improve quality standards. 6+ years experience in Event management as an Assistant manager of Business development & client servicing with a proven ability of good planning and managerial skills.

Experience

  • Tech Mahindra (Full-time · 3 yrs 9 mos)
    • Trainer
      Dec 2024 - Present · 1 yr 7 mos

    • Senior Quality Analyst
      Oct 2022 - May 2026 · 3 yrs 8 mos

  • Quality Analyst at iEnergizer
    Jul 2020 - Oct 2022 · 2 yrs 4 mos

  • Asst. Manager Client Servicing at HKB Group
    Sep 2019 - Feb 2020 · 6 mos

  • Asst. Manager (Business Development) at All4One Experiential Pvt. Ltd.
    Nov 2018 - Sep 2019 · 11 mos

  • Executive of sales and operations at THE WORKFORCE EVENT SERVICES
    Feb 2017 - Mar 2018 · 1 yr 2 mos