Greater Boston
Account Manager with experience in SaaS sales, client relationship management, and communications. Currently working at Hyland supporting cross-industry clients and helping drive customer engagement and business growth. Previously worked as a Sales Development Representative at SAP, where I focused on outbound prospecting, pipeline generation, and relationship development within a global enterprise technology environment. My background also includes experience in broadcast media and production with iHeartMedia and 98.5 The Sports Hub, where I developed strong communication, collaboration, and problem-solving skills in fast-paced environments. I’m passionate about professional growth, relationship building, and delivering value through strong communication and customer-focused solutions. Known for being adaptable, dependable, and motivated to learn.
• Manage and support client relationships across multiple industries in a fast-paced SaaS environment • Partner with customers to understand business needs and deliver effective solutions • Collaborate cross-functionally with internal teams to support account growth and customer success • Maintain strong communication and organizational skills while managing multiple priorities
• Generated and qualified new business opportunities within a global enterprise SaaS environment • Conducted outbound prospecting through calls, emails, and strategic outreach to engage potential clients • Collaborated with account executives and sales teams to build pipeline and support revenue growth • Developed strong experience in client communication, lead qualification, and relationship building • Utilized CRM and sales engagement tools to manage outreach activities and track opportunities • Worked in a fast-paced hybrid environment focused on business development and customer engagement
• Operated audio broadcasting equipment during live radio programming • Ensured smooth production flow and assisted with technical operations in a fast-paced media environment • Collaborated with on-air talent and production teams to maintain broadcast quality and timing • Demonstrated strong attention to detail and ability to perform under pressure
• Assisted with production and operational support for live sports radio programming • Supported producers and on-air talent with show preparation and broadcast coordination • Gained hands-on experience in sports media, live production, and content operations • Worked effectively in a high-energy, deadline-driven environment
• Supported testing, inventory, and stock room operations in a manufacturing environment during college breaks • Assisted with organization, logistics, and operational workflows to support team efficiency • Maintained accuracy and attention to detail while handling inventory and production-related tasks • Adapted quickly to multiple responsibilities in a fast-paced workplace