Singapore
• Deployed and maintained enterprise server infrastructure, including Windows Server services such as Active Directory, DNS, DHCP, IIS, and File Services, while enforcing security hardening and Group Policy management. • Setup and implemented virtualized environments using VMware and Hyper-V, configuring clustered hosts, storage integration, and failover capabilities to support high availability and scalable workloads. • Performed server and infrastructure migrations across environments, including physical-to-virtual (P2V), virtual-to-physical (V2P), and cross-platform migrations, ensuring minimal service disruption and data integrity. • Implemented backup and disaster recovery solutions using Veeam Backup & Replication, strengthening data protection and recovery readiness. • Delivered network solutions involving Fortigate firewalls, Cisco and HPE core to access switches, configuring VLANs, basic routing, ACLs, Link Aggregation, STP. Setup and delivered wireless solutions with AP controller and authentication server such as Aruba ClearPass and controller, and cloud wireless solution such as Juniper Mist. • Delivered infrastructure deployment and technical support across servers, virtualization platforms, enterprise network equipment, and IT support while producing technical documentation and implementation plans to support project delivery.
• Administered and optimized the company’s IT infrastructure, configured and managed core servers such as AD, DNS, DHCP, GPO, File Servers and NAS storages. • Administered and configured network equipment, from firewalls to access switches, including VLANs, routing, firewall security policies, VPN and SDWAN to meet business objectives while ensuring ISO and corporate compliance. • Administered and managed the company onboarding and offboarding process, including setting up user email, AD accounts and system access on Microsoft 365 environment including Exchange, Teams, SharePoint and OneDrive. • Led and managed the deployment and configuration of production PCs, user laptops, and desktops, ensuring seamless integration with company systems, and setup and configuration on servers and network setup to ensure infrastructure readiness for new business and operational requirements. • Led the setup of IT operations, creating processes for asset management, ticketing, service requests, and system setups. Streamlined workflows to improve IT support efficiency. Provided on-the-go guidance and training to help build a more structured and proactive IT environment. • Served as the go-to person for all IT-related issues, providing supports , suggestions and solutions to internal users
• Oversee daily IT operations, ensuring efficient support for helpdesk, and production processes to maintain seamless business continuity. • Led the SAP upgrade and integration project, gathering business requirements, handling data integrations, and performing system configurations and fine-tuning, while collaborating with consultants for expert guidance and training. • Managed end-user feedback on system issues, troubleshooting and resolving errors , and enhanced the inhouse MES system by refining existing functionalities and implementing new features based on user requests. • Generate and distribute automated reports, ensure seamless data flow across systems, and set up EDI data transfers to share customer production data, all while meeting business needs through efficient data management. • Lead the Production MES system upgrade project, gathering business requirements from relevant stakeholders, collaborating with the HQ team in China to implement system enhancements, and overseeing the integration of new features. Serve as the key liaison between the local IT team and overseas teams, ensuring seamless communication, efficient troubleshooting, and successful deployment despite language barriers.