Levittown, Pennsylvania, United States
Team Lead with 21 years in retail operations and 8 years warehouse experience. Skilled in team supervision, truck unloading, inventory control, and vendor relations. Experienced equipment operator with a proven record of driving efficiency, safety, and productivity.
Lead a team of 20+ associates in a store generating $170M in annual sales Oversee unloading of 4–6 trucks a day, averaging 1000–3,000 cases per load Maintained product flow and on-shelf availability to support thousands of weekly customers Train and coach 20+ associates, improving team productivity and reducing turnover Consistently meet stocking and freight deadlines in a high-volume retail environment Building strong relationships with drivers and vendors to ensure timely unloads
Unloaded freight and stocked merchandise on shelves to company standards Organized backroom inventory and ensured accurate product placement Set up merchandising features, adjusted displays, and placed signage/pricing labels Assisted with unloading trucks and staging freight for stocking Maintained a clean, safe, and efficient work environment Supported team leads by completing assigned tasks on time
Accurately picked, packed, and prepared store orders with accuracy and speed Operated pallet jacks, forklifts, or reach trucks to retrieve products safely Verified product codes and quantities to ensure order accuracy and reduce errors Staged and palletized orders for shipping while meeting tight productivity deadlines Maintained a clean, organized, and safe work area in compliance with OSHA standards Collaborated with team members and supervisors to meet daily fulfillment goals
Operated a cash register for cash, check and credit card transactions Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Informed customers to upcoming sales events and promotions. Welcomed customers into the store and helped them locate items.
Counted, balanced, and reconciled registers; prepared accurate daily bank deposits for armored car pickup. Cashed payroll and government checks while following verification and fraud-prevention procedures. Conducted audits and handled returned checks, including coordinating with courts to recover funds. Ensured compliance with security, confidentiality, and loss prevention policies while managing large cash volumes. Supported management by providing accurate financial reports and training associates on cash-handling procedures
Prepared and served specialty coffee, espresso, and tea beverages to order while maintaining high quality and presentation standards. Delivered friendly, attentive service, building rapport with customers and handling transactions accurately. Maintained a clean, organized, and fully stocked coffee bar in compliance with food safety and sanitation guidelines. Assisted with training new team members on beverage preparation and customer service practices. Monitored inventory levels, rotated stock, and communicated supply needs to management.