Miami, Florida, United States
With over 25 years of telecommunications expertise, currently focusing on enhancing pre-sales strategies and delivering tailored solutions for IP Transit, Capacity and Colocation services. By collaborating with sales teams across the US, I ensure client requirements are met with precision, aligning with financial and operational goals. At Telxius, the mission is to empower businesses with seamless connectivity through innovative services while fostering collaboration and operational efficiency within a hybrid work environment. Leveraging deep domain knowledge in Telco, efforts are directed at optimizing service delivery and contributing to the organization’s success in a competitive global market.
In my role at Telxius, I focused on elevating client satisfaction through strategic support for account teams managing key US clients. I crafted detailed proposals for a range of services, ensuring alignment with client requirements and financial objectives. My efforts contributed to improved service delivery and operational efficiency in a hybrid work environment.
In my role at Telxius, I led a diverse team of Sales Support Engineers to drive sales growth across Latin America and the US. By focusing on key products such as IP Transit and Capacity services, I ensured our sales offices received the necessary support to maximize their performance. My leadership fostered collaboration and innovation, leading to measurable improvements in sales outcomes.
In my role at Telefónica Global Solutions (Wholesale), I spearheaded initiatives to bolster sales of wholesale services across Latin America and the US. By managing a dedicated team of engineers, I ensured that our offerings, including IP Transit and CDN, met the evolving needs of local telecom operators. My efforts directly contributed to increased sales and enhanced customer satisfaction.
In my role at Telefónica Global Solutions (Wholesale), I played a pivotal part in driving sales support for wholesale services across Latin America and the US. By focusing on IP Transit, Security services, and CDN, I enabled local sales offices to effectively engage with telecommunications operators. My efforts contributed to a significant increase in market share and revenue growth.
In my role at Telefonica Global Solutions, I led a dynamic team of Sales Support Engineers, focusing on maximizing sales across Latin America and the US. By streamlining processes and enhancing product knowledge, we successfully supported a diverse range of services, including IP Transit and DDoS Shield. Our efforts resulted in increased sales and improved customer satisfaction.
At Unisource Iberia, I played a pivotal role in establishing a Local Customer Care framework that adhered to the high standards set by Unisource N.V. My efforts focused on enhancing customer satisfaction and operational efficiency through streamlined procedures and comprehensive staff training.
In my role at AT&T - Unisource, I focused on enhancing international sales through effective channel management and collaboration with Key Account Managers. I played a pivotal role in developing strategies that not only strengthened client relationships but also contributed to a significant increase in revenue. My efforts were instrumental in identifying market opportunities that aligned with our sales goals.
In my role at Unisource Mobile, I played a pivotal part in preparing for the launch of a Virtual Mobile Network in Europe. I supported the Country Manager by conducting market research and collaborating with various teams to ensure a successful rollout. My contributions helped refine our strategy and align our objectives, ultimately enhancing our market entry approach.