Singapore
Experienced Product Owner with a strong track record in the banking industry, driving delivery of complex digital and enterprise solutions. Experienced in defining product strategy, leading cross-functional teams, and aligning stakeholders to deliver measurable business outcomes. Brings deep expertise across the Software Testing Lifecycle (STLC), with leadership oversight of SIT, UAT, and regression testing in both Agile and Waterfall environments. Proven ability to establish quality standards, manage risk, and ensure seamless delivery using tools such as JIRA, Quality Center, and HP ALM. A strategic thinker and decisive leader, known for delivering results in fast-paced environments while fostering collaboration, accountability, and continuous improvement.
- Served as the Product Owner for the Channels/Martech banking initiative, overseeing delivery across multiple international markets. - Successfully led the delivery of a critical project that optimized the mobile banking application, reducing its load by 20%. - Translated business requirements into detailed user stories and test cases for both development and QA teams. - Defined project scope, estimated timelines and resources, and conducted comprehensive risk analysis to ensure project alignment and success. - Prepared essential test data to support both development and testing phases. - Ensured all exit criteria were met before sign-off, and managed code promotion across various environments. - Conducted thorough regression testing following each code deployment to maintain system integrity. - Provided support for both pre-production (closed user group) and production (public launch) deployments. - Reviewed UI screens and process flows to validate alignment with business expectations and user experience standards. - Coordinated with key stakeholders—including penetration testing teams, infrastructure, backend/frontend developers, and business units—to ensure timely delivery without compromising quality.
- Acts as overall test manager on mainframe database upgrade for insurance company. - Lead testing team which includes manual tester, automation tester, security tester and performance tester. - Prepare overall test strategy for the project as well as detailed test plan for each drop. - Oversee and manage most testing phases from SIT to performance testing. - Liaise with business owners and project manager with regards to requirements, challenges, environment readiness and test data readiness. - Worked on testing team resourcing such as request for additional resource on specific time with consideration of project’s budget and timeline. - Established and ensure that entry and exit criteria are met before moving to next testing phase. - Coodinate with application team that are connected to mainframe and ensure that integrations are working as expected. - Send out daily and weekly update with regards to testing activities from preperation to execution. - Send out test closure reports after each testing phase and seek for client’s signoff. - Review and approve testing team’s timesheet, overtime and expenses.
- Liaise with business across 6 DBS markets (Singapore, Hongkong, Taiwan, China, Indonesia, India) to gather all requirements needed for bank regional projects. - Prepared User stories and test cases for both development and testing team based on business requirements. - Planning, defining scope, project timeline estimation, resource estimation and risk analysis. - Preparing required test data for both development and testing team. - Assuring that exit criteria are met before codes are promoted from SIT to UAT and from UAT to pre-prod environment. - Regression testing on every environment code promotion. - Supporting pre-prod deployment (close user group) to production (public) live of the project. - Reviewing test artifacts such as screens and flows to assure that business expectations are met. - Coordinating with all required party such as pentest, infra team, backend developers, frontend developers and business are all in sync to to meet the project deadline without compromising the quality of the project. - Sending daily/weekly/bi-weekly testing status report. - Provide support after project went live during the warranty period.
- Design and implemented web pages through HP teamsite/OpenText for DBS Singapore. - Liaise with stakeholders regarding requirements for webpage creation and maintenance. - Responsible for maintenance and upgrade of DBS Singapore webpages. - Resource allocation using Sprint/IMO in order to meet stakeholder's requirements and timeframe.