I’m an ML Data Associate at Amazon, currently working in Hyderabad, where I contribute to data workflows that support machine learning model development and improvement. My journey began in Customer Service & Administration, and over time, I discovered my interest in data, problem-solving, and structured analysis. This motivated me to upskill, transition roles, and step into the ML/Data domain. I’m continuously building my expertise in: Data annotation & quality control ML workflow operations Process optimization & documentation Collaboration in fast-paced environments I believe in learning consistently, staying curious, and growing one skill at a time. My long-term goal is to advance into Data Analytics / Machine Learning while contributing to impactful, data-driven teams. Always open to networking, conversations, and shared learning. 🤝 Let’s connect.
Customer service associate international UK process
• Maintained 95%+ customer satisfaction across phone, chat, and email channels. • Resolved complex customer cases while consistently meeting productivity KPIs. • Reduced average response time by identifying recurring issues and suggesting process improvements.
Customer service associate domestic process
• Handled high-volume customer interactions with strong problem-solving skills. • Utilized CRM systems to track customer feedback and improve service delivery efficiency. • Demonstrated multitasking ability in fast-paced operational environments.