Wellington, Wellington, New Zealand
I’m a seasoned QA professional with 16+ years of experience across banking, retail, insurance, and government sectors, leading end-to-end testing for complex systems and enterprise platforms. My expertise spans SAP Functional Testing (S/4HANA, EWM, FICO, Retail, Manufacturing), Digital Channels QA (Salesforce, web, and mobile), and automation frameworks using Playwright, Selenium, Python, and API testing tools like Postman. Currently working as a Test Lead, I drive quality assurance across systems like SAP, Workday, and Salesforce, ensuring functional integrity, seamless integration, and timely defect resolution. I manage full QA delivery across Agile, Waterfall, and hybrid environments, with a focus on stakeholder alignment and risk-based testing. Core Skills & Focus Areas Test Strategy & Planning (System Integration, UAT, Regression, Automation) SAP QA (S/4HANA, EWM, FICO, SAP GUI/Web) Digital Channels Testing (Salesforce CRM, Web Portals, Mobile Apps) Automation Frameworks (Playwright, Selenium, Python) API Testing (Postman, REST/SOAP) Performance Testing Oversight Environment Coordination & Defect Triage Stakeholder Collaboration & Quality Governance I’m known for a structured, calm, and pragmatic approach, and my ability to lead cross-functional teams to high performance. I bridge the gap between technical QA delivery and business expectations ensuring quality drives outcomes, not just compliance. Let’s connect if you’re looking for a Test Manager or QA Functional Lead who can elevate delivery, manage risk, and lead teams with purpose and impact.
Increase operational efficiency and suggest solutions to enhance cost effectiveness. • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast and effectively. • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements. • Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies. • Manage achievement of required execution of service activities captured in the Testing Capacity Model, by receiving and allocating of test requirements. • Action test plans by unpacking the requirements that includes regression testing, system analysis and reviews and create design steps from test cases, execute system validation plans (and liaise with the business Analysts and technical teams in order to compile test scripts). • Comply, understand and implement all steps and methodology within IT development and meet governance in terms of legislative, audit risk and process requirements for the Test Analysis Environment. • Upgrade existing test scripts to effectively test enhancements and new requirements and execute automated test scripts. • Coordinate and execute all test activities for allocated projects and conduct test estimation, prepare and submit test plans for sign-off by ensuring alignment between the test environment and production environment. • Manage testing defects and involve relevant business staff in quality assurance testing analysis. • Contribute towards content of procedure guides and manuals for business users. • Provision of an efficient service for the test analysis function through careful and timeous analysis, planning, execution, reporting and updating of all related information
Collaborate with the Business Analysts to define test scenarios • Prepare, participate in, and oversee the execution of test cases within a feature team • Participate in the validation of functional test requirements • Participate in the preparation of test data in terms of input and expected outcome data • Participate in the preparation of required test environments • Review and Analyze all related business information including the Business Case and Business Requirements for a user story • Develop Test scenarios in conjunction with the Business Analyst for a given user story by following the below process: • Identify and define the required test cases: • Prepare the required test data for deep scenario testing • Investigate results and expand on scenarios • Raise any defects / issues discovered during any given test cycle • Participate in test case execution with BA and/or Developer • Resolve incorrect/incomplete test cases • Run Integrated (new and existing) tests for production ready testing • Continuous Regression Testing • Escalate any defects / issues discovered during testing • Update the regression test pack and evaluate Test Coverage • Provide feedback to Testers on resolved issues • Ad hoc Assignments - Assist with special projects/tasks
Interact with the project team to gain Business understanding environment, technical context and conformance criteria. • Defining Quality Metrics • Defining Testing Strategies • Test Pack Status Reporting • Process improvements • Allocate test tasks to Analysts as per test plan and availability • Define scope, plan deliverables for the testing activities of assigned projects. Collect, identify, define, and organise detailed information relating to testing requirements. • Creation of Business Requirement Specification and assist with creation of Test Planning Specification • Coordinate and collaborate with others in analyzing collected requirements to ensure planned testing activities meet project needs and expectations. • Plan, manage and execute tasks related to the production of test cases, test scripts and test data. • User Acceptance, Integration ,System and End to End Testing
20%- client communication and delivery management • Linking test cases to requirement and executing test cases • Documenting and updating business rules • Log and retest defects • Preparing and Maintaining Test Plans • SAP ICM (Incentive and Commission Management) - Functional, Regression, System, System Integration and UAT Testing • Ensuring the appropriate testing tasks are scheduled during release and iteration planning • Handover and Training to Business users • Actively collaborating with developers and business stakeholders to clarify requirements, especially in terms of testability, consistency, and completeness • Participating proactively in daily stand-up meetings, story grooming sessions, team retrospectives, suggesting and implementing improvements