Yusuf Ayer

Eren Perakende şirketinde Customer Experince Reporting Assistant Manager

Istanbul, Istanbul, Türkiye

About

Experience

  • Eren Perakende (8 yrs 4 mos)
    • Customer Experince Reporting Assistant Manager
      Apr 2025 - Present · 1 yr 3 mos

      Managing reporting processes, KPI dashboards, cross-functional analytics, performance tracking.

    • Customer Relations Coordination Specialist
      Oct 2020 - Apr 2025 · 4 yrs 7 mos

      Coordinated customer experience processes, ensured service quality, collaborated with multiple departments for operational alignment.

    • Product Review Specialist
      Mar 2018 - Oct 2020 · 2 yrs 8 mos

      Handled product inspection and quality assurance, prepared detailed reports, contributed to product improvement initiatives.

  • Customer Relations Manager (Northern Marmara Region) at Kâmil Koç
    Sep 2013 - Jul 2017 · 3 yrs 11 mos

  • Direct Sales Specialist at Garanti Bankası
    Jan 2013 - Sep 2013 · 9 mos