Vietnam
Multi-skilled with the ability to plan & management territory whilst and maintaining & developing existing and potential customers through ethical sales methods and consistent high customer service. Multicultural background in corporate and entrepreneurial settings provides a real-world understanding of the importance of sales leadership and relationship management to the bottom line.
• Serves as the first point of contact for client requests, questions, information, and problem solving. • Coaches and develops a high- performing team to manage daily operations with minimal supervision. • Builds immediate rapport with clients and service teams, sustains ongoing rapport and produces long-term partnerships with customers with sustainable revenue growth through on-site meeting, results- driven communications, prompt conflict resolution, and service-driven follow-up. • Coordinated information and defined client expectations or requirements with internal teams to ensure service-driven implementation. • Led weekly cross-functional team conference leading up to each event, solving shipments’ issues which include logistic arrangement, orders’ priority and coordinating preparation with up to 7 individuals from multiple divisions. • Reviewed annual sales plans against existing business, analysed markets, and developed strategies to optimize revenue and satisfy corporate sales goals.
• Defined project scope, objectives and milestones. Liaised with all team members in generating and developing a good project plan that is capable of achieving progression criteria with the use of proven methods in the shortest time possible without much expense. • Clarified the duties, roles and functions of team members between both prospective competing team members and their superiors. • Coordinated and managed all projects’ activities from start through to completion, provided clear guidance and leadership to a team and ensuring that all legislative requirements are fully met and deliverables. • Regularly communicate project expectations to team members and all relevant divisions, integrated their feedback to optimise progress. • Updated project plans to include agreed changes, and monitored actual expenditure figures against project budgets. • Coordinated and managed project reporting, project reviews and project steering meetings. • Conducted meetings with client & guided them through processes. • Evaluated risks and developed strategies to lead team members to overcome project obstacles.
• Hired to drive sales through strategic business development and existing account optimization. • Established immediate rapport with clients to build new business and enhance existing customer relations. • Continuously leverages strengths in analytics, leadership, and creative problem solving to identify new opportunities, expand customer base, deepen existing relationship, and satisfy corporate objectives. • Created and executed a targeted merchandising strategy adopted as a corporate best practice, tangibly increasing sales in existing account and new business with potential customers. • Achieved corporate sales goal to sell out 80% stock in stop production items at original prices. • Generated $2M in annual sales and 7%-over-plan, year-over-year sales increase via quick service and fully understood customers’ requirements.
• Responsible for estimating the work to be done, identify dependencies, critical path activities, & the resources needed for each project. • Responsible for ensuring best value is obtained for the project including supplier base, use of internal and external resources. • Managed the day-to-day operational aspects of the project, and tracked activities against the details project plans. • Pro-actively manage project risks and issues and minimise their impact on the project. • Negotiate use of resources in a matrix management environment. • Monitored all works in accordance with schedules.