Singapore
Key Product Portfolio: - Data Science Projects: Designated product owner for AI and large language model (LLM) initiatives aimed at enhancing user/coach experience and operational efficiency. - Partnership Products: Partnered with leading regional insurance companies to design and launch end-to-end innovative solutions aimed at improving users' health outcomes. - Internal Operations Tools: Revamped coaching and administrative platforms to streamline operational processes and workflows, which underpin the company's foundational business and coaching delivery models.
- Chosen for participation in the program by the U.S. Department of State, with an acceptance rate of 2%. - Assigned to Kalihi-Palama Health Center in Hawaii, USA, for a 4-week placement. - Developed process improvement workflows, including digitizing front desk services and integrating preventative care programs into diabetic clinics.
Selected project experiences • Information & Digital Technology (IDT) Services Transformation @ Global Consumer Goods Company (Malaysia) • HR Operations Services Transition @ Global Mining Company (Australia) • Group Technology Transformation Programme Management @ Leading Regional Banking Group (Malaysia)