United States
PMP certified Localization Project Manager / Manager with a solid track record of over 10+ years in the localization industry. Experienced with AI-driven quality validation techniques and automation. Building Localization AI agents and implementing RAG localization workflows to boost efficiency and quality. Experienced with AI translation prompt engineering and designing Translation Quality Guideline frameworks that optimize AI-generated translations for linguistic naturalness, domain-specific accuracy, and formatting compliance.
- AI Translation Prompt Engineering — Design and optimize AI translation prompts for multilingual content at scale. Diagnose how prompt changes impact translation quality at the token level and engineer solutions that balance naturalness with formatting compliance. - Lead end-to-end localization process, including content preparation, translation, linguistic testing, and final delivery. - Collaborate with cross-functional teams, such as product management, marketing, and field marketing teams, to ensure localization requirements are integrated into project timelines. - Establish and maintain localization workflows, processes, and best practices to ensure efficiency and quality. - Monitor localization budgets, schedules, and resource allocation and provide regular status updates to stakeholders. - Stay up-to-date and apply industry trends, best practices, and evolving localization standards including MT and AI. - Provide training and guidance to cross-functional teams on localization processes and best practices.
- Responsible for overseeing all aspects of Japanese and APAC localization projects, ensuring high-quality translations and cultural adaptation of content for our global audience. Work closely with product marketing, demand generation, web, and branding teams to align localization strategies and goals. - Review and proofread cyber security related webpages and PDF asset to the highest level of quality.
Lead localization projects closely by collaborating with partners across Localization teams, Engineering, QA, Design, 40+ languages simultaneously. •Resolved over 800 linguistic and layout bugs within a span of 5 months. •Create Xcode, Python app to enhance quality assurance and save up to 40% manual work. •Develop Excel VBA for process automation.
Researching, editing, and validating data pertaining to transit entities and schedules for Japan and global countries.
Responsible for language quality for Apple Developer website/app, as well as publishing upon collaboration with the team in Apple Japan. Review and edit localized technical marketing content from the vendors to ensure Apple's ultimate quality, maintaining translation database, impacting language quality across different functions within Apple. • Worked with Radar to track and resolve issues with cross functional teams.
• Responsible for global localization project, assuring quality of 34 languages with on-time delivery by working with 60 team members across 7+ countries. • Defining project scope, schedule management, planning workflow, creating clear instruction documents. • Preparing and moderating quarterly project reviews with the customers to ensure improvements in future projects. • Training global team members on best practices and process improvements. • Drive localization process automation project - TMS • The scope including bug management, vendor relation, translation database and QA tool management. • Awarded the best satisfaction ratio 97 %, working with the largest customer in Lionbridge Japan.