Calgary, Alberta, Canada
Trilingual (English/Cantonese/Mandarin) Property Management Professional with a master’s degree in Housing Studies and 7+ years of asset operations experience. Holds active RECA dual licenses (Residential & PM) and a Class 5 Non-GDL Driver's License with a reliable vehicle. Proven track record in lease compliance under the Alberta RTA, facility workflows, and vendor management for high-density portfolios.
• Legal Compliance: Manage residential portfolios ensuring 100% adherence to RECA bylaws and the Alberta RTA. • Lease Management: Execute end-to-end leasing lifecycles, tenant screenings, and legally binding agreements. • Maintenance & Inspections: Conduct move-in/out inspections and negotiate with local trade contractors for repairs. • Financials & Relations: Manage rent collections, track expense, and utilize trilingual fluency to support Asian investors.
• Supply Chain: Direct warehouse logistics, stock tracking, and inventory control for a major national Canadian retailer. • Compliance: Enforce strict corporate safety protocols and maximize storage facility space utilization.
• Entrepreneurship: Founded and managed a family retail business, controlling daily operations.
• Mall Operations: Directed daily facility workflows, custodial services, and security for a mega-scale mixed-use asset. • Vendor Management: Supervised third-party service contractors to enforce strict corporate KPIs. • Emergency Contact: Acted as primary lead for operational hazards and tenant escalations, minimizing downtime.
• Asset Care: Supervised preventative building maintenance and environmental systems for a major commercial park. • Coordination: Partnered with engineering and guest services to maintain high structural and aesthetic standards.