Singapore, Singapore
Specialising in pre-sales, enterprise solutioning, and requirements engineering for Public Sector clients. • Led end-to-end requirements gathering workshops with cross-functional stakeholders to define project scope and drive alignment across business and technical teams • Supported pre-sales engagements by translating complex client needs into solution proposals and contributing to bid and tender responses • Developed AI-powered solution designs addressing enterprise-scale challenges across Government and Defence sectors • Contributed to project budgeting and cost estimation to support solution feasibility and proposal development • Acted as a bridge between business stakeholders and technical delivery teams, ensuring requirements were accurately captured and solutions were fit for purpose
Contributed to the development of next-generation electronic medical records (NGEMR) for SAF operations within the PACES4 healthcare programme and HERO. • Refined the product backlog, aligning development tasks with operational requirements and user needs • Translated clinical workflows into technical specifications, bridging the gap between stakeholders and engineering teams • Validated technical feasibility by prototyping key modules for mission-critical architecture • Executed system validation through pre-deployment regression and User Acceptance Testing (UAT) Projects: Patient Enhancement and Care System (PACES4), Health Electronic Records for Operations (HERO)
Seconded to Government Technology Agency (GovTech). Acted as a core member of the GovTech–NEA project team, delivering ICT capabilities through proof-of-concepts and collaborating closely with NEA users to capture, refine, and manage business requirements. • Partnered with solution architects, infrastructure teams, and business stakeholders to troubleshoot and resolve issues in applications and operational workflows • Assessed and recommended digital solutions to address business needs; facilitated sprint planning, authored user stories, and defined acceptance criteria with stakeholders • Developed and reviewed test plans, specifications, and data conversion documents to ensure solutions met requirements, supporting smooth deployment, user adoption, and operational handover • Conducted root cause analyses during Operations & Maintenance to implement preventive and corrective measures, aligning solutions with business and performance objectives Projects: Data Lake and Analytics Management (DLAM), VOLMET, Weather Information Broadcast System (WIBS), Heavy Rain Application System (HRAS)
• Deal with 3D NAND technology, where products are sold for mobile devices, automotive industries and enterprise level • Involved in conversion projects for yield gain, workstation capacity assurance, cost savings and cycle time reduction • Initiated an improvement project on existing recipe which resulted in Manhours and Machine Availability gain, developing new BKM in the process Additional Roles • Area representative for audit. Tasked to work with area representatives concerning quality, including fault detection and classification (FDC), SPC and FMEA representatives, to fulfil customer’s request • Area representative for failure mode effect and analysis (FMEA). Coordinating team members within area for proper housekeeping and documentation of new failure modes. Initiate detection improvement projects • Area representative for Safety Committee.