Singapore
With 12 years of leadership experience as a General Manager, I am pivoting my career to focus on my passion for operational excellence as an Office Manager/Executive Assistant. I bring a robust background in office administration, financial support, and HR functions, backed by a strong foundation in regulatory compliance and process management. My approach combines the strategic mindset of a former manager with the hands-on precision required to keep a modern, fast-paced office running smoothly. I specialize in streamlining day-to-day operations, managing complex vendor relationships, and ensuring meticulous financial reporting, including bank reconciliation and GST compliance. I am a proactive, detail-oriented professional dedicated to building productive workspaces and providing reliable, discreet support to leadership teams. I am eager to leverage my operational rigor to help a forward-thinking organization scale effectively.
Personal & Family Administrative Support • Expense Management: Process and manage personal and family expense claims. • Calendar Management: scheduling, coordinating meetings, sending invites and reminder for courses. • Travel & Scheduling: Coordinate comprehensive travel arrangements (including flight itineraries) and manage restaurant reservations for both business and family needs. • Logistics: Handle the application and timely renewal of season parking, alongside other ad-hoc family administrative requests. • Professional Development: Book training courses and actively track Continuing Professional Education (CPE) hours. Finance & Operations Support • Project Tracking: Monitor project-related expense claims and generate detailed project performance reports. • Bookkeeping: Perform bookkeeping for multiple companies (GST registered), managing accounts in both SGD and USD. • Treasury Duties: Prepare, process, and reconcile multi-currency bank transactions across various companies accounts. General Office & IT Support • IT Administration: Manage Microsoft 365 environments, including license allocation, user onboarding (email setup), and offboarding (termination). • Facility Management: Coordinate routine office maintenance, including air-conditioning servicing and general workplace upkeep. • Procurement: Monitor and replenish office inventory, pantry supplies, and oversee general equipment maintenance. • Experience in new office setup: Supported in the acquisition of a commercial office, managing loan documentation and payment administration. Assist office setup and renovation.
Human Resources & Admin • Manage HR process and services, including Remuneration, Recruitment, Training & Development, Performance Management, Employee Engagement. • Develop, implement, and review HR policies and procedure. • Handle office administration, facilities, office supplies, insurance, and vendor management. • Coordinate internal and external meeting, overseas travel arrangement for senior management. • Establish and manage offices across multiple locations. Overseeing relocations, renovations, and lease renewal. • Adopt the usage of cloud based file storage (Dropbox, Gdrive) and HR software solutions (Opensoft) to improve operation and streamline processes. Finance • Execute company acquisitions and property purchase. • Liaise with external vendors including accountants, corporate secretary, lawyers, government agencies etc. • Oversee and ensure that GST matters, corporate tax and reports are submitted to the authorities in a proper and timely manner. • Monitor and manage cash flow and bookkeeping. Quality and Safety • Maintain the safety & quality manuals, procedures and reports. • Conduct of ISO safety and quality audits/ assessments • Embark Culture Safe Programme. Ensure that health, safety and quality training are conducted for staff according to the stipulated standards and procedures
• Oversee and manage the day-to-day operations of the migrant worker catering operation, and dormitory maintenance. • Manage inventory and workers’ permit application/ renewal. • Process AP & AR and handle account book keeping.
• Handle account opening/ closure, account balance and maintenance, trade documentation and general office administration. • Handle enquiries and requests from clients and agents, including transfer of shares and unit trusts.