Yohana G.

Creative Writer and Administrator

San Jose, California, United States

About

An experienced writer with a demonstrated history of creating different styles of writing. Skilled in Writing Long and Short Form Content | Creating Characters | Feedback Gathering | Preparing Documents | Email Writing and Management | Newsletter Writing | Analysis and Research | Provide Customer Support | Computer Proficiency | Social Media Creator | Written and Verbal Communication | Active Listener | Problem-solving

Experience

  • Office Administrator at R.S. Hughes Co., Inc.
    Apr 2021 - Present · 5 yrs 3 mos

    Edit and maintain the bimonthly company newsletter, encouraging and fostering a healthy work environment, fact check articles pertaining to OSHA regulations and accuracy. Manage email correspondence regarding confidential information to upper management that resulted in clear and effective communication. Created original company announcements regarding changes in policies or promotions that were emailed to the rest of the company resulting in a high company morale and fun work environment Collaborate with Human Resources to verify the eligibility of employee loans and process loans, maintain insurance policies in with accordance to California code and CDC standards, and present life insurance information to employees resulting in an efficiently run business with well-informed employees

  • Office Manager at Brite Dental
    Aug 2020 - Jan 2021 · 6 mos

    Greeted patients while performing Covid-19 checks and verifying insurance information, coordinated the schedule for the whole office to ensure a calm and efficient environment. Prompt response time to patients via all communication channels resulting in trust and care within patients, performed minor custodial duties to ensure a clean environment.

  • Director Of Medical Records at ALMADEN HEALTH & REHABILITATION CENTER
    Mar 2020 - Jul 2020 · 5 mos

    Operated health and rehab center responsible for over 150 patients, harnessing customer service and satisfaction Managed medical records, patient care, and other legally protected protocols with strict adherence to CDC guidelines and CA nursing house regulations Streamlined flow of confidential medical records to treat patients in a the most time-effective manner and provide the highest quality of care to patients.

  • Group Lead at The Y (YMCA)
    Nov 2019 - Mar 2020 · 5 mos

    Write and implement engaging lessons that garnered active participation among students resulting in a creative and safe learning space, role modeled leadership and communication skills to the children resulting in active learning

  • Assistant Editor at Poetry Flash
    Dec 2018 - Dec 2019 · 1 yr 1 mo

    Proofread articles prior to publications to ensure a clear message, performed basic administrative tasks such as organizing books, and cleaned the office resulting in a clean office space Copyedited event calendar for cohesiveness and aesthetics, resulting in an organized event landscape and greater community participation Coordinated events and speakers from all over California resulting in a diverse representation of creators in the newsletter