Ylenia Murdaca

Administrative & Institutional Coordination Professional | Recruitment & Governance Support | Multilingual (FR/EN/ES/IT)

Lausanne Metropolitan Area

About

Administrative and organizational coordination professional, currently working at EPFL within a demanding international academic environment. My career has been built around management, organization and coordination in multicultural contexts, often involving high operational complexity. I have developed the ability to structure processes, optimize resources and ensure rigorous follow-up, even in evolving environments. At EPFL, I operate within a structured institutional framework where precision, reliability and analytical thinking are essential. My approach is methodical: understanding internal mechanisms, clarifying information flows and contributing to smooth and coherent operations. Accustomed to working with diverse stakeholders, senior management, administrative teams and external partners. I maintain clear, factual communication aligned with organizational priorities. I work in French, English, Spanish and Italian within international environments. Interested in structured organizations undergoing transformation, organizational dynamics and projects requiring rigor and coordination.

Experience

  • Administrative Assistant at EPFL ENAC
    May 2025 - Present · 1 yr 3 mos

    Administrative coordination within the Dean’s Office of the Faculty of Environment, Natural, Architectural and Built Environment (ENAC). • Manage the full administrative process for professor recruitments, including documentation, correspondence and committee coordination • Draft complex meeting minutes in English for recruitment committees and faculty bodies • Coordinate travel, accommodation and expense reimbursements • Organise onboarding processes for new professors and staff • Support governance bodies (Faculty Council, Research Day, General Assembly) • Manage complex calendars and ensure structured coordination with EPFL central services (HR, Infrastructure, Finance, Communication)

  • Administrative Officer at World DanceSport Federation (WDSF)
    Jan 2024 - Apr 2025 · 1 yr 4 mos

    Operational and governance support within an international sports federation. • Coordinated Olympic protocol operations for Paris 2024 (VIP reception, transfers, logistics) • Managed official correspondence and administrative governance processes (including postal voting procedures) • Contributed to the implementation of standardized internal administrative processes • Supported executive leadership in stakeholder coordination

  • Management Assistant at FIE - International Fencing Federation
    Aug 2015 - Dec 2023 · 8 yrs 5 mos

    Executive-level administrative and operational coordination within a global sports governing body. • Managed Olympic logistics (Rio 2016, Tokyo 2020): accreditation, transportation and VIP coordination • Organized annual congresses and world championships (documentation, invitations, on-site logistics) • Supported Executive Committee governance processes • Ensured multilingual communication (French, English, Spanish) with national federations and institutional partners • Managed high-pressure international timelines and complex operational priorities

  • Customer Service Assistant at Webloyalty
    Mar 2017 - Apr 2017 · 2 mos

    Short-term assignment within an international customer support environment. • Handled customer calls and email inquiries across British, French and Spanish markets • Ensured accurate database updates and information tracking • Maintained high service standards through proactive issue resolution • Contributed to customer satisfaction through clear and structured communication

  • International Sales & Marketing Assistant at Plastiblow
    Nov 2014 - Jul 2015 · 9 mos

    • Drafted commercial offers and managed international orders and invoicing • Coordinated participation in international trade fairs • Ensured follow-up with international representatives and clients