Istanbul, Türkiye
As an Operations Manager at Foundever, I oversee end-to-end multilingual call center operations with a strong emphasis on service quality, KPI performance, and customer satisfaction. My role involves leading diverse teams, streamlining workforce planning, and driving continuous process improvements to enhance operational efficiency. With professional fluency in English, German, and Turkish, I bring years of experience in operations management, team supervision, and customer service to my current role. My work is driven by a commitment to optimizing daily operations and fostering collaboration to support organizational goals.
Managing end-to-end multilingual call centre operations with a strong focus on service quality, KPI performance, and customer satisfaction. Leading diverse teams, overseeing workforce planning, and driving continuous process improvements to optimise operational efficiency.
Multilingual Operations management,
Served in German language for a Global Technology company. Take ownership of customer issues, solving them at first point of contact and escalate when required.
Hydromx; Provides %35 energy saving on your energy invoice, Hydromx has a wide temperature range with freezing point:-73 °C and boiling point:200 °C. No matter what the energy source, or how efficient the boiler or chiller is, Hydromx improves the efficiency of the whole system by transferring energy more effectively.. Hydromx is tested by impartial corporations and the most important thing is amount of energy saving (%20-%35) is proven. Protect your system, Hydromx uses as %50 water mixing and reduces the detrimental effect of particles, inside the water. It conserves the system pieces by included additive agents. In addition, Hydromx provides your heat transfer system’s works economically and long-lasting by water conditioning with scale and corrosion inhibitors.(Please check the reports: Build Cert, MSDS, Toxicology and Biological Activity Reports) Reduces carbon emission, As a major obstacle for to develop energy-dependent countries energy consumption is one of the important reasons for Global Climate Change. Annual carbon emissions from energy consumption in the world is 28 trillion 835 million tons (BM, 2011). If we take into account the data of the International Energy Agency, in the case 5% of the world use Hydromx® ,energy savings will be approximately around $ 50 billion. In addition, 86.505 million tons less carbon dioxide will be released if the 5% of the world use Hydromx®. This figure is equivalent to planting 230 680 000 trees. All these properties of HYDROMX have proven by universities, certificates and case studies.
Hydromx; Provides %35 energy saving on your energy invoice, Hydromx has a wide temperature range with freezing point:-73 °C and boiling point:200 °C. No matter what the energy source, or how efficient the boiler or chiller is, Hydromx improves the efficiency of the whole system by transferring energy more effectively.. Hydromx is tested by impartial corporations and the most important thing is amount of energy saving (%20-%35) is proven. Protect your system, Hydromx uses as %50 water mixing and reduces the detrimental effect of particles, inside the water. It conserves the system pieces by included additive agents. In addition, Hydromx provides your heat transfer system’s works economically and long-lasting by water conditioning with scale and corrosion inhibitors.(Please check the reports: Build Cert, MSDS, Toxicology and Biological Activity Reports) Reduces carbon emission, As a major obstacle for to develop energy-dependent countries energy consumption is one of the important reasons for Global Climate Change. Annual carbon emissions from energy consumption in the world is 28 trillion 835 million tons (BM, 2011). If we take into account the data of the International Energy Agency, in the case 5% of the world use Hydromx® ,energy savings will be approximately around $ 50 billion. In addition, 86.505 million tons less carbon dioxide will be released if the 5% of the world use Hydromx®. This figure is equivalent to planting 230 680 000 trees. All these properties of HYDROMX have proven by universities, certificates and case studies.