Brussels Metropolitan Area
Project & Quality Manager and certified auditor (ISO 9001:2015) with more than 13 years of experience in international working environments. Skilled in project management, quality management enhanced by several years of experience in the pharmaceutical & automotive industries.
• Leading a multinational quality team • Coaching junior profiles for their career development • Inspection preparation/readiness for quality audits/inspections & Creation of action plans according to the results • Manage, track and report KPIs to Director & VP
• Define quality strategy and KPIs • Supplier quality management by preparing audits (content and plan) and coaching internal auditors • Customer quality management by reducing customer complaints (20% complaint reduction in 1 year) • Providing trainings (e.g. 8D / FMEA / ISO 9001) to the quality team
• Supplier and internal audits to ensure quality requirements • Vehicle project quality lead by defining strategy for the quality KPIs (such as warranty) and the audit of the vehicle quality level during development & pre-production stage • Leading steering & accessory quality concerns resolution • Strategy definition & KPI setting for EU Cross model (similar concern in several models)
• Lead standardization of agglomeration process. Audit plants to grade standardization level • Lead the creation of equipment database of global agglomeration units by gathering data from 9 global plants