Vienna, Vienna, Austria
In three words: curious, people-oriented, dependable.
Key Responsibilities and Achievements: - Conducting qualitative and quantitative user research to inform product and design decisions - Planning, recruiting, moderating, and analyzing customer interviews and usability studies - Designing and distributing surveys to validate hypotheses and uncover customer insights - Developed company’s first set of validated User Personas, allowing for an improved confidence in Product decisions - Delivered company-wide workshops to educate and align teams around user personas - Collaborated closely with multi-functional teams to ensure research insights are translated into actionable improvements - Presenting research outcomes and recommendations to stakeholders across the organization - Contributed to building scalable research practices and frameworks in a fast-growing scale-up environment
> Point-of-Contact within the team regarding the Bitpanda Card > Assisting Bitpanda users through support channels (e.g. Zendesk) > Evaluating user feedback and feature requests > Translating user needs into new features for the platform > Drafting content to optimise the user experience > Identifying market needs and suggesting process optimisations
>Preparing offering materials including presentations, teaser and Information Memorandum (IM) on a variety of property types and transaction sizes >Preparing proposals for new business opportunities >Participating in all phases of the transaction process from initial valuation through marketing and due diligence >Preparing detailed financial analysis/valuation >Coordinating due diligence (DD) processes including preparation of data-room content, updates, Q&As and review & analysis of various types of real estate documents >Developing and/or maintaining business relationships with existing and potential clients >Following-up on market related legal, tax, financial developments and transactions >Coordinating across departmental lines to assure timely completion of forecasts/valuations and investment documents >Contributing to opportunity specific as well as general research and strategy discussions
>Creating and executing marketing and leasing strategies in coordination with the Marketing and Corporate Communication Departments >Establishing real estate brokerage agreements for sales and/or leasing of properties with local branches of Fortune 500 companies such as CBRE, JLL, Cushman&Wakefield and Colliers International >Carrying out lease negotiations for company owned offices and retail units and on behalf of landlords investing in Tahincioğlu projects
>Originating new business through cold calls/business development/networking >Creating and executing client presentations >Creating and maintaining tracking reports of occupancy rates for all Tahincioğlu office projects >Coordination of various internal stakeholders including Legal, Finance, Accounting, Project Management, Customer Relations and Marketing >Representing the company in local and international exhibitions