Los Gatos, California, United States
Developed North America SMB channel growth strategy for a major networking solutions client to close cross-regional gaps in revenue realization and improve GTM and business processes effectiveness Defined adjacency expansion strategy, financial projections, and implementation roadmap for a large technology client, expanding the application of a key technological differentiation to 2 new end-to-end consumer solutions Redesigned customer feedback practices for a financial services client to improve richness of feedback and further empower employees in addressing customer needs and improving overall customer experience
Developed 5-year company financial projections presented to board of directors Recommended long term fleet strategy based on assessment of projected demands, landing slot restraints, aircraft ranges, and costs
Designed and developed Chinese middle school math course content products with creative teaching methods and real life applications for online learning platform Onion Math Established comprehensive work planning and resource management process for disciplined deadline enforcement, real-time monitoring of progress, and more efficient cross-functional coordination Led 3 company-wide training sessions to enhance work planning structure, streamline meeting execution, and develop communication and teamwork skills for 50+ employees across all 5 functional divisions