Yesenia Bedoy

Senior Operations Manager at Amazon

Ontario, California, United States

About

Experience

  • Amazon (10 yrs 11 mos)
    • Senior Operations Manager
      Jul 2024 - Present · 2 yrs

    • Process Guide
      Aug 2015 - Mar 2026 · 10 yrs 8 mos

      -Supervised a team of 200+ Amazon Associates through 2016 peak season - Managed the allocation of labor to exceed daily and weekly metrics - Saved Amazon $803,812 during 2016 peak season by effectively leading team of 10-20 associates to eliminate defects caused by missing items - Engaged associates daily to deliver feedback, answer questions, implement safety policies and help eliminate future barriers

  • Event Student Coordinator at University of California, Santa Cruz
    2013 - Jan 2015 · 2 yrs 1 mo

    - Headed the planning and managing of all school events, typically averaging 6 events per week.   - Supervised teams of 6 to maintain safe environment throughout the entirety of each event - Cultivated a positive experience for clients by maintaining outstanding customer service - Managed operations for events rented out to non-affiliated vendors and other campus departments - Provided consistent monitoring, support, and supervision of 32 facility calendars - Responsible for reporting safety issues to appropriate personnel and recommend improvements