Singapore
• Greet and welcome guests warmly upon arrival • Check guests in and out efficiently • Process payments and handle cash or credit transactions • Ensure all guest information is accurate in the property management system (PMS) (Opera) • Respond to guest inquiries, requests, and complaints professionally and promptly • Handle incoming calls, messages and emails • Assist with special guest arrangements (e.g., airport transfers, dining reservations, wake-up calls) • Maintain and update guest records and profiles • Handle filing, scanning, and paperwork related to guest stays • Coordinate with other departments (Housekeeping, Room Service, Engineering, etc.) to ensure guest satisfaction • Persoanalise guest experiences
• Assisted in classroom management and supported the lead teacher in lesson execution • Supervised and engaged students in both academic and non-academic activities • Supported students academically with homework and additional revision materials • Ensured the safety and well-being of students • Managed student behaviour and promoted a respectful and conducive environment
• Greet and welcome guests warmly upon arrival • Check guests in and out efficiently • Process payments and handle cash or credit transactions • Ensure all guest information is accurate in the property management system (PMS) (Opera) • Respond to guest inquiries, requests, and complaints professionally and promptly • Maintain and update guest records and profiles • Handle filing, scanning, and paperwork related to guest stays • Coordinate with other departments (Housekeeping, Room Service, Engineering, etc.) to ensure guest satisfaction