Montevideo, Montevideo, Uruguay
Professional Quality Assurance and Business Analyst with 8+ years of experience supporting web-based platforms, Salesforce applications, and digital products. Strong background in end-to-end requirements analysis, continuous stakeholder management, and Agile/Scrum delivery workflows. Certified Scrum Master adept at bridging the gap between business needs and technical execution. Recently expanded technical capabilities into Test Automation, leveraging next-generation AI tools to accelerate development workflows. Salesforce Certified. MY WORK STYLE: Proactive team player comfortable working across multiple time zones. Skilled in architecture mapping, test automation, and multi-repository management using Visual Studio Code, GitHub, Cursor, and Claude, alongside Jira, Confluence, Lucidchart, Figma, and Playwright to maximize productivity and accelerate project lifecycles. Excel at translating business needs into actionable test cases and clear documentation while collaborating with diverse, distributed teams.
Requirements Gathering & Stakeholder Management: Led discovery sessions and alignment meetings with stakeholders and managers to gather core requirements. Maintained continuous communication channels to provide progress updates and implement real-time adjustments based on changing business priorities. Agile Requirements & Documentation: Translated business needs into Epics and comprehensive User Stories with clear acceptance criteria. Structured and maintained dedicated Confluence spaces as "living documentation". Visual Modeling & Architecture: Designed process workflows, system structures, and user/actor interactions using Lucidchart and Figma to align technical teams and stakeholders. Full-Suite Testing Execution: Conducted comprehensive Functional, Integration, and Performance testing to ensure robust system stability and seamless Salesforce application behavior. Test Management & Regression: Built and managed regression test suites in TestRail, creating new test cases and updating existing ones to reflect recent software modifications. Test Automation & AI Integration: Recently expanded core capabilities into the test automation space. Developed and executed automated test cases leveraging Playwright and AI-driven testing agents to increase test coverage and reduce manual testing efforts. Multi-Repository AI Workflows with Cursor/Claude. Development & Version Control: Proficiently utilized Visual Studio Code for script authoring and debugging, managing code versions, and collaborating on product features by committing Pull Requests (PRs) via GitHub. User Feedback & Continuous Improvement: Partnered with end-users during early testing phases to gather early feedback prior to production releases, ensuring improvements and adjustments were applied proactively. Agile Collaboration: Participated actively in Agile ceremonies including Daily Standups, Grooming, and Retrospectives; led backlog refinement and estimation with the Scrum team.
Performed clerical duties. Redacted the job descriptions for the HR Department. Performed surveys and worked in preparation and requirement validation for government purchases. Prepared the Annual Purchasing Plan, Strategic Planning System and Programmatic Planning based on relevant KPI values.
Verification and validation of web-based systems for Electronic Health Records, CRMs for Colombians Insurance Agents. Acceptance tests and User Interface validation. Testing data generation. Reports and issue tracking. Confirmation testing (re-testing). Financial management using accounting systems. Customer services. E-learning course designing.
Supervisor of the Economic team. Institutional budget and costs management. Human resources improvement program (organization and workflow, staff management, development and training, performance evaluations, quality administration). Lecturing.
Acted as Product Owner during development and implementation phases of several customers’ websites. Actively engaged in the requirement specification activities, test plan design, test case execution, issue tracking and reporting, testing data generation, confirmation and acceptance testing and Business Plan design. Experience in the domain of Customer Relationship Management (CRM) systems development, marketing and advertising strategy.