Yelin Zhang

ICBC SDC Application Support Manager

Baoshan District, Shanghai, China

About

Familiar with Credit Card Production, Payment Process, Merchant Management, both business and technique. Rich experience in relative system maintenance and technical support. Good communication and coordination skills.

Experience

  • Application Support Manager at ICBC Software Development Center
    Jan 2016 - Present · 10 yrs 6 mos

    Credit card production and Personal payment system maintenance. (e.g. Application deployment, Change management, Incident solving and System trouble shooting) Familiar with credit card products, payment process (online/offline transactions), merchant management and clearing. Rich experience in distribution system maintenance. (Based on kubernetes clusters)

  • System Maintenance Manager at ICBC Data Center (Shanghai)
    Aug 2011 - Dec 2015 · 4 yrs 5 mos

    Kernel storage management (e.g. disks and tapes) , Kernel system disaster recovery management. (IBM mainframe system ZOS 1.13, Storage DS8800, GDPS tool,Oracle tape management production). Manage 400TB business data.

  • IT QA intern at Bayer Business Services
    Oct 2009 - Jul 2010 · 10 mos

    Responsible for SOP (standard operation process) of IT department, IT quality assurance and audit.