Castro Valley, California, United States
Compassionate Clinical Social Worker with a Master of Social Work (MSW) and experience providing clinical case management, psychosocial assessments, crisis intervention, care coordination, and supportive counseling to adults with complex medical, behavioral health, and social needs. Skilled in developing individualized care plans, utilizing Motivational Interviewing, trauma-informed care, and harm-reduction approaches to support client engagement and recovery. Experienced working with diverse populations, including individuals experiencing homelessness, substance use challenges, serious mental illness, chronic medical conditions, and terminal illnesses. Proficient in collaborating with interdisciplinary teams, healthcare providers, caregivers, and community agencies to coordinate services, advocate for client needs, and improve quality of life. Committed to providing culturally responsive, client-centered care that promotes dignity, stability, and independently.
Supported clients who are experiencing homelessness or formerly homeless, including individuals with substance use challenges and/or terminal illnesses. Assisted with housing coordination, including housing authority transfer requests and communication with service providers. Facilitated referrals and applications for home health and hospice services to support continuity of care. Provided emotional support and caregiver support to family members managing end-of-life care responsibilities. Assisted with Representative Payee Program application due to client's inability to independently manage finances. Advocated for client safety, dignity, and access to healthcare, housing, and supportive services. Collaborated with community agencies and healthcare providers to address complex medical and psychosocial needs.
Conducted comprehensive psychosocial assessments to identify clients’ mental health, medical, functional, and social needs. Developed individualized service plans addressing behavioral health goals, housing stability, and independent living skills. Provided supportive counseling, crisis intervention, and emotional support using trauma-informed and harm-reduction approaches. Utilized Motivational Interviewing techniques to increase engagement and readiness for change. Coordinated care with psychiatrists, therapists, intensive case managers, caregivers, and community providers. Assisted clients with accessing healthcare services, housing resources, benefits, and community-based supports. Advocated for clients with complex needs to improve continuity of care and service access. Provided psychoeducation and skill-building interventions to support coping and recovery. Completed timely and accurate clinical documentation.
Coordinated medical appointments and transportation. Assisted clients with applications for Medi-Cal, IHSS, CalFresh, and disability benefits. Supported individuals with chronic medical conditions and activities of daily living. Collaborated with healthcare providers and family members to promote safe community living.
● Provide short-term behavioral treatment up to 60 days ● Connecting clients from transition house to long-term mental health facilities ● Support the client in applying for Medi-Cal, and Medicare insurance. ● Post-crisis follow-up at John George Hospital. Provide linkage for clients to mental health, housing, community resources, or recovery programs for substance abuse
a. Provide clinical case management for elderly with history of psychotic symptoms and language barriers. Performed Bio-psycho-socio assessment for client and contacted client’s family member to explore the immediate family support system. Discovered client’s immediate needs and written treatment plan and treatment goals. Practiced mock interview with client for In-Home-Supportive Service. Conduct mental health wellness checks for clients weekly. b. Answering ACCESS phone call. Enter caller information in the database. Contact caller to schedule an appointment to meet in the office. Researched social service resources and prepared the material for client. c. Outreach advocacy in community outreach events and senior housing facilities for Social Services, Case Management, and Prevention Early Intervention clients.