United Arab Emirates
Additional to the Executive’s role: • Marketing (Broachers / flyers / website) • Cross selling with organizations • Organizing internal and external Events • Assists in the development of the nurseries • Decision making of any improvements with in the nurseries • New products / services provided • Attending CEO and board meetings
October 2013 – January 2014: Nursery Admission Executive at Raffles International School (Nurseries) (Innoventures Education IVEI) • work on committees including academic boards, governing bodies and task groups; • assist with recruitment, public or alumni relations and marketing activities; • administer the 'student lifecycle' from registration or admission to graduation or leaving; • provide administrative support to an academic team of lecturers, tutors or teachers; • draft and interpret regulations and deal with queries and complaints procedures; • coordinate examination and assessment processes; • maintain high levels of quality assurance, including course evaluation and course approval procedures; • use information systems and prepare reports and statistics for internal and external use; • participate in the development of future information systems; • contribute to policy and planning; • manage budgets and ensure financial systems are followed; • purchase goods and equipment, and process invoices; • supervise other administrative staff; • liaise with other administrative staff, academic colleagues, teachers and students; • communicate with partner institutions, other institutions, external agencies, government departments and prospective students; • organise and facilitate a variety of educational or social activities.
March 2013 – October 2013: Front Office Coordinator at Raffles International School (Innoventures Education IVEI) • Follow office workflow procedures to ensure maximum efficiency • Maintain files and records with effective filing systems • Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) • Greet and assist visitors when they arrive at the office • Monitor office expenditures and handle all office contracts (rent, service etc.) • Perform basic bookkeeping activities and update the accounting system • Deal with customer complaints or issues • Monitor office supplies inventory and place orders • Assist in vendor relationship management