India
Graduating with a Bachelor's degree in Computer Science Engineering from Punjab Technical University, I currently serve as a University Application Specialist at upGrad Study Abroad. My responsibilities include managing end-to-end international admissions operations and student accounts across multiple global markets, ensuring seamless application workflows, documentation compliance, and on-campus onboarding. With a strong focus on B2C operations and strategic communications, I actively contribute to revenue growth through conversion optimization, portfolio management, and cross-functional collaboration. My goal is to maintain high service standards and efficiency while supporting students in achieving their overseas education aspirations.
Managing end-to-end international admissions operations and student account management across the United Kingdom, United States, Canada, Australia, United Arab Emirates, Germany, and Finland markets, ensuring seamless execution from university shortlisting to successful on-campus onboarding. Overseeing application workflows, documentation compliance, offer conversion, visa coordination, and stakeholder management while maintaining high service standards and turnaround efficiency. Contributing to revenue growth through conversion optimization, portfolio management, cross-functional coordination, and achievement of business targets in a competitive B2C environment.
Leading business operations, market expansion, and regional growth strategies across the North East region of India. Responsible for driving admissions revenue, managing strategic partnerships, overseeing regional performance, and strengthening brand presence in the overseas education sector. Managing end-to-end sales operations, team performance, stakeholder relationships, and business development initiatives to maximize market penetration and achieve revenue targets. Spearheading client acquisition, channel partner management, operational efficiency, and customer success while ensuring sustainable business growth across the territory.
As a Business Development Associate, I focus on identifying and pursuing new business opportunities, building and nurturing client relationships, and driving revenue growth. My role involves conducting market research, generating leads, preparing proposals, and delivering impactful presentations. I collaborate with cross-functional teams to ensure client satisfaction, negotiate and close deals, and represent the company at industry events. With a strong focus on sales targets and market expansion, I consistently work to enhance business performance and create long-term value.
As an Academic Counselor in the overseas education sector, I guided students in selecting suitable universities, courses, and destinations based on their academic profiles and career goals. My responsibilities included assessing applications, assisting with documentation, providing visa guidance, and ensuring a smooth admission process. I conducted counseling sessions, addressed student queries, and maintained strong relationships with parents and institutions to facilitate successful enrollments. With a focus on accuracy and personalized support, I helped numerous students achieve their international education aspirations.