Bengaluru, Karnataka, India
Yash is working as a Program Manager at Cisco. He did his MBA from IIM Udaipur. He is specialized in IT & Strategy. He was a member of Placement Committee responsible for placing 600+ students in an academic year. He had an opportunity to build strong connections with 100+ industrial leaders, public speakers, influencers and represented his college in multiple summits. Dynamic Program Manager with 8+ years of experience driving large-scale transformational initiatives, optimizing processes, and delivering measurable business outcomes. Strong leadership and mentorship skills, adept at managing cross-functional teams, improving operational efficiency, and overseeing Agile processes. He is an avid traveler who loves to travel. He also enjoys playing cricket
1. Program Manager – DevTools & Release Engineering leading large-scale initiatives to onboard and operationalize Release Orchestration platforms such as New Release Vehicle (NRV) and CDRO, enabling consistent and automated deployment governance across Cisco IT. 2. Scaled Scrum Lead driving Agile execution across multiple programs and epics, aligning cross-functional engineering, QA, and operations teams to accelerate delivery velocity and release predictability. 3. Release Manager for the Cisco Product Lifecycle (PLM) component family, managing releases of mission-critical databases and applications supporting data worth billions of dollars with a focus on reliability, compliance, and zero-impact deployments. 4. Enterprise Tool Adoption Champion spearheading Cisco IT-wide modernization initiatives, optimizing DevOps and release ecosystems through standardized toolchain integration and user experience improvement. 5. Oracle ERP Upgrade Program Leader, orchestrating multi-phase migration and upgrade efforts across global teams, improving system stability, and ensuring seamless integration with enterprise applications. 6. Process Excellence & Design Advocate, refining user journeys, workflows, and governance models to drive efficiency, stakeholder visibility, and adoption across product engineering and operations organizations.
1. Project Management: Led 70+ projects and 50+ change requests using Agile methodology, driving process optimization in a Continuous Delivery Pipeline 2. Cost & Efficiency Improvements: Reduced person-hour costs by 40% and improved software release throughput by 30% through interactive dashboard development 3. ERP Upgrade: Program managed Oracle ERP upgrade across 8 functional teams in 4 geographical locations, resulting in $1.6M annual savings 4. Release Management: Managed the Customer and Partner database responsible for generating $10 Billion in business and ensuring smooth infrastructure upgrades, high data hygiene and system performance 5. Tool Migration: Spearheaded migration from Rally to Jira for 1800+ employees, improving project management and collaboration 6. Resource & Budget Allocation: Optimized allocation of 130+ people resources and managed budgets through quarterly Service Reviews with Senior Leadership Team (SLT) 7. Agile Scrum Leadership: Scaled Scrum Lead for the Release Engineering Team, driving 15 epics and 80 features in Jira, emphasizing key business outcomes. 8. Innovation & Customer Success: Led Innovation Tech Forum of 20+ SMEs, hackathons that enhanced customer experience (CX) and success rates 9. Incident Management: Managed escalations in ServiceNow, ensuring resolution within an SLA of <8 hours with long-term fixes.
1. Digital Transformation: Led the website insurance selling as part of the digital insurance experience initiative and designing customer journey from research to buying 2. Process Automation: Responsible for key OKR of digital cross-sell and DIY initiative with no-forced sales call resulting in 8% increase In customer satisfaction score 3. Metrics Benchmarking: Developed an experience benchmark and prioritized features for the newly launched website, leading to a 60% increase in average time spent on the site 4. Customer Engagement: Crucial driver of key website engagement metrics, resulting in an increase in new user acquisition by 25%, and page visits by 65%
1. Conducted detailed research on “Design Thinking in Project Management” to identify the scope of improving the existing project management practices 2. Conducted detailed research on “Using Cisco Technologies for Social Good” primarily focusing on providing education in rural and remote areas 3. Learned the basics of Project Management and best practices through Virtual Classroom training 4. Gained hands-on experience by working on an SOW and creating relevant project documents like Project Schedule, Kick Off Deck, and Project Status Report 5. Completed an in-depth CAPM training program involving end to end knowledge of project management 6. Completed PM Green Belt, CX Baseline, and BCS certifications
1. Spearheaded a team of 40 for 80+ continuous delivery projects globally every month 2. Led the roll out of IBM uRelease Tool across Cisco IT; rained 250+ employees through multiple demos 3. Managed the Statement of Work and budgeting for more than 120 vendor resources 4. Directed a team of 40 consultants working primarily in project planning and execution 5. As a part of campus recruitment team, coordinated hiring of 15+ undergraduate students 6. Business Analyst for Conflict analyser tool; Mediated between developers and management globally 7. Optimized infrastructure support process reducing the required man hours by 15% 8. Planned quarterly roadmap for a critical Enterprise Release Management initiative 9. Lead of Nano Releases focusing on implementing faster and continuous delivery 10. Reduced the throughput time of organization wide IT projects from four weeks to three days 11. Reduced the contractor cost by 20% through effective contractor and SOW management
1. Managed the Rally user stories, test cases, and user acceptance testing for 50+ projects every month 2. Certified Scrum Master for process increment features; Organized retrospectives and demos 3. Customization and adoption of TransIT tool for release tracking 4. Designed the layout of Release Quality Reports in Rally to automate release readiness check 5. Designed the template for all release communications from India to global stakeholders 6. Conferred the best employee award for the category “Innovate Everywhere” 7. Awarded a fast track promotion from G4 to G6 for exemplary performance in just 16 months