Poland
Yaroslav Kaminskiy IT Knowledge: - ERP: Microsoft Dynamics Business Central - eCommerce systems: BigCommerce, Shopify; - CRM for Retail Banking: Client Base Management, Sales Management and Credit Front processes, Scoring, Marketing Campaign Management, Service Management, Collection Management Contact Center; - Loyalty Programs for Retail Networks: Marketing Campaigns and actions, Product Catalog Management, Customer Service Management, Contact Center, Up- and Cross-sell; - CRM for Telecom operators: Product Catalog Management, Service Order Management, Help Desk; - Mobile Marketing: Marketing Campaigns for mobile subscribers, Product Catalog, measurement of the Churn Propensity ang ARPU for subscribers - ITSM for Telecom Operators (Internet, Voice and TV): Trouble and Incident Management; - OSS for Telecom Operators (Mobile, Internet): Service Fulfillment processes, Product Catalog, SDN Solutions, Network Service Virtualization Key Position Skills: - As the Business / System Analyst: Preparing of the project documentation (Concepatual / Logical / Physical Data Models, Functional Design / Technical Job, Interface Agreements for integration, User Guides etc), Communication with other project roles (Project Manager, Customer team, Developers team, Quality Assurence team etc) - As the Project Manager: IT Project Management for Banking Retail Network and Telecom (including: management of the project plan and budget, management of the project communications, Project Team management, CR Management), Stakeholders Management (including: Communication Management, participation in the Project Committee, Contract Management), Management of the complex IT projects, Tender preparing and manegement, Pre-Sale etc; Knowledges of the IT Solutions by vendors: - CRM: ORACLE Siebel CRM, Amdocs CRM; - Document Exchange: Documentum; - Data Mining: IBM SPSS, SAS, KNIME Looking for positions in: European Union (Poland, Germany, Croatia etc), Serbia, Montenegro
• Implemented billing and invoice data delivery from the SAP HANA, ensuring seamless access to business-critical data. • Investigated and organized processes to enhance data consistency and accuracy, contributing to improved operational efficiency. • Streamlined data delivery processes and enhanced data quality control, leading to more reliable reporting.
• Managed a team of 3 Business Analysts, ensuring effective requirements elicitation for the Partner Management MDM & Analytic systems project. • Led supplier evaluations focused on renewable energy and CO2 reduction, promoting sustainable business practices. • Successfully implemented over 15 Change Requests, enhancing Micro Service architecture for improved system performance.
I played a pivotal role in driving the success of a mobile application project for a leading electronics retail network. • Led requirements elicitation and implementation control, ensuring alignment with client needs. • Implemented over 10 marketing campaigns for iOS and Android, enhancing user engagement. • Created a visual component repository that streamlined design processes and improved team collaboration.
• Led the implementation of an omni-channel solution for mortgage banking credit, enhancing customer experience. • Reduced application consideration time for B2C customers by 20%, improving operational efficiency. • Conducted requirements elicitation and participated in customer meetings to ensure project success. • Improved business analysis and end-user documentation, contributing to overall project effectiveness.
• Managed the upgrade project for the GR Management system at Alfa-Bank, enhancing efficiency and user experience. • Participated in architectural meetings and project committees, ensuring alignment with company objectives. • Implemented a new version of crypto software for government data exchange, significantly improving security measures. • Oversaw the delivery process, ensuring timely completion and high client satisfaction.
• Led the implementation of the company’s AI solution, Neuton.ai, utilizing Agile/Kanban methodologies. • Conducted requirements gathering and ensured effective processing and control of implementation. • Collaborated with Data Engineers for continuous improvement and participated in UI/UX design sessions. • Successfully launched the AI solution to the market, enhancing user experience and functionality.
I played a pivotal role in the successful implementation of VR functionality in a mobile application for a major Latvian retailer. • Successfully rolled out the VR functionality upon all the brick-and-mortar shops in Latvia • Engaged in regular customer meetings to align project goals and expectations. • Enhanced BA and end-user documentation to support ongoing improvements. • Utilized tools like JIRA and Microsoft Office Suite to streamline project workflows and communication.
I spearheaded the development of a management reporting system that significantly improved KPI reporting for a major bank in Russia. • Led the setup of a data warehouse and reporting tools, reducing KPI reporting time by 40%. • Developed custom ETL tools for seamless data integration from financial and security systems. • Collaborated with product owners to refine data analysis and enhance decision-making capabilities.