Pakistan
Project Manager with 4 years leading end-to-end delivery of SaaS, software, and enterprise event projects across web and mobile platforms for global clients, including KPMG, Catapult, GSTC, and Delta Electronics. I manage the full project lifecycle: requirement gathering, project planning, stakeholder alignment, risk management, UAT, and go-live, leading cross-functional teams across Development, Infrastructure, Support, QA, and UI/UX. At vFairs, I run a portfolio of 15+ concurrent projects a year, sustaining 80–100% client satisfaction, and I administer CRM tools and workflow automation to keep client onboarding, communication, and reporting running smoothly. I'm equally comfortable as the technical delivery lead and as the primary client point of contact, training clients on platform adoption, resolving escalations, and keeping stakeholders aligned from kickoff through renewal. My Computer Science background gives me a genuine technical grounding, not just process fluency. Client satisfaction is reflected in public reviews on G2, Capterra, and Gartner Peer Insights.