Rachel Yap

Information Policy (Content Regulation) @ MDDI | Master’s in Public Policy

Singapore, Singapore

About

Experience

  • Ministry of Digital Development and Information (Singapore)
    • Manager, Information Policy Division
      Apr 2026 - Present · 4 mos

    • Assistant Manager, Information Policy Division
      Sep 2024 - Apr 2026 · 1 yr 8 mos

      - Online safety and content regulation

  • Risk Insights Analyst Intern (Monetization Integrity) at TikTok
    Jan 2024 - Jun 2024 · 6 mos

    - Translated and analysed Japanese and Mandarin advertising content to identify and communicate risk issues in Japan and Taiwan markets to policy and business teams. - Delivered 10+ regional risk assessments (Japan, Korea, Taiwan) using data tools to track trends and provide policy recommendations. - Conducted deep-dive reviews of high-risk advertisers and moderation failures, using data visualization and Excel to identify root causes and trends. - Partnered with cross-functional teams to improve auto moderation models and mitigate risk exposure.

  • Research Assistant at Lee Kuan Yew School of Public Policy
    Sep 2022 - Aug 2023 · 1 yr

    - Research Assistant for Dr Marina Kaneti on the topic of Geopolitics of Heritage

  • SEA Country Product Policy Intern (Trust & Safety) at TikTok
    Jan 2023 - May 2023 · 5 mos

    - Developed policy notices to mitigate harmful content posted during high-risk political events of APAC markets - Collaborated with internal policy, risk, and other Trust & Safety departmental teams to collate information on key policy developments, internal reports together with policy rollouts and batch updates

  • Public Policy Intern at Ministry of Social and Family Development, Singapore (MSF)
    Jan 2022 - Mar 2022 · 3 mos

    - Spearheaded and presented three major policy projects to Deputy Directors of Policy and Sector Funding division to discuss future policy approaches to regulating foreign preschools and enhancing quality of early childcare provision and education in Singapore - Wrote a research paper comparing and analyzing different countries’ approaches to regulating foreign preschools to inform Singapore’s policy approach - Reviewed Singapore’s infant care arrangements by conducting desktop research on the extent of government involvement, type of infant care service models, cost and developmental impact of various infant care arrangements, especially infants and children from lower-income backgrounds overseas to inform policy making - Documented preschool programmes tailored to bolster the quality of early childcare education for lower-income children in other countries to develop recommendations in Singapore