Calgary, Alberta, Canada
Creative and driven University student with leadership experience from numerous positions that have helped develop strong interpersonal communication skills, composure in unexpected situations, adaptability, and impromptu speaking skills. Dedicated to providing a supportive, positive, and welcoming experience for customers, team members, and students.
• Reporting directly to Director of IT Strategy and leading the development and implementation of a new onboarding program specialized for ~13,000 employee IT department. • Developing project commitment report to support in annual budgeting practices for IT Project Management Office to be updated monthly ultimately identifying ~$8M of savings. • Creating new automated processes to track and improve overall cyber safety for 12+ external vendors and responsible for the creation and distribution of 12+ different cyber security reports to be shared with the liaisons of Nutriens strategic partners. • Assisting in the creation of resources and comprehensive SharePoint page for applicants and participants of the New Grad IT Program in collaboration with the Senior Director of Digital Delivery.
• Supporting HR Excellence Manager in restructuring of company information, policy compliance, HRIS management, and following Canadian labour guidelines. • Researching 50+ national HR policies and guidelines to ensure proper compliance. • Hosting company wide, bi-weekly sessions with 12+ summer interns to discuss progress and facilitate student community.
• Provided quality customer service resulting in $7,000 in average daily revenue. • Recipient of Employee of the Quarter Award within first 6 months of employment. • Assisted upwards of 600 customers daily.