Yachika Thapliyal

Quality Assurance & Process Excellence - Meta Ads

Delhi, India

About

As a Quality Analyst at iEnergizer, I leverage my B.Com (hons) degree and my skills in leadership, people processes, and daily operations to ensure the quality and efficiency of the services provided by the company. I have over two years of experience in quality analysis, having previously worked at Tech Mahindra, where I contributed to the improvement of customer satisfaction and retention rates. I am passionate about applying my knowledge and skills in business and commerce to enhance the performance and productivity of the teams and organizations I work with. I am also committed to learning new technologies and methods to keep up with the changing demands and expectations of the industry. My goal is to deliver excellence and value to the clients and stakeholders of iEnergizer.

Experience

  • Quality Assurance Analyst at Wipro
    Jan 2025 - Present · 1 yr 7 mos

  • MakeMyTrip (Noida, Uttar Pradesh, India)
    • Senior Quality Analyst
      Oct 2023 - Dec 2024 · 1 yr 3 mos

    • Quality Analyst
      Aug 2022 - Oct 2023 · 1 yr 3 mos

  • Quality Analyst at Tech Mahindra
    Dec 2020 - Mar 2022 · 1 yr 4 mos