Coimbatore, Tamil Nadu, India
Customer success professional with over 7.5 years of experience in client relationship management, operational metrics, business ops and end to end account management. Result driven, self starter, skilled with an ability to streamline the process in a smarter way. Always open to learning, collaborating and growing.
- Handling the end to end account operations of prominent brands. - Cross functional communication and leadership - Visualising the data and deriving meaningful insights - Hosting status calls and meetings to ensure client satisfaction - Guiding customers on wide adoption and driving business outcome - Prioritisation and roadmap - Multitasking and keen in delivering the tasks on time
An operations professional working at Byjus-The learning app around two years