Suzhou, Jiangsu, China
As a student passionate about international hospitality management, I am committed to pursuing excellence in this dynamic and challenging field. During my studies, I have not only accumulated rich theoretical knowledge but also continuously enhanced my professional skills through practical activities.
Housekeeping Duties for Guest Rooms 1. Room Cleaning - Sweep and wipe the floors, furniture, windowsills, mirrors, etc. in the guest rooms. - Change the bedding to ensure a tidy and clean bed. - Empty the trash cans and ashtrays to maintain indoor hygiene. 2. Bathroom Cleaning - Clean the toilet, bathtub, shower, washbasin, and other sanitary facilities. - Replace towels and toiletries. - Wipe the mirrors and hardware in the bathroom. 3. Item Arrangement - Arrange the items in the guest room, such as neatly placing chairs, tables, tea sets, etc. - Arrange the items used by guests as per regulations. 4. Inspection and Maintenance - Check whether the facilities and equipment in the guest room are operating normally, such as lamps, air conditioners, TVs, etc. Report any problems in time for repair. - Ensure that all items in the guest room are complete and replenish any missing items in a timely manner. 5. Disinfection Work - Conduct regular disinfection of the guest rooms to provide a hygienic and safe accommodation environment. 6. Work Record - Record the cleaning situation and item usage of the guest rooms. 7. Compliance - Strictly abide by the cleaning standards and work processes of the hotel. - Follow safety and hygiene regulations and use cleaning tools and chemicals correctly. 8. Customer Service - Treat guests with a friendly and professional attitude and meet their reasonable needs. 9. Collaboration and Communication - Maintain good communication and collaboration with other members of the housekeeping service team.