Ximena Bergara Gutierrez

HR at Amazon

Spain

About

I love partnering with leadership to build and continuously improve a world-class culture and employee experience. With over 15 years of experience as an HR professional, my passion lies in making employees successful by analyzing engagement data and executing high-impact action plans. I pride myself on being a collaborative partner across HR functions, including compensation, workforce optimization, and staffing, to drive programs that truly move the needle 🚀

Experience

  • Amazon (5 yrs)
    • HRP
      Aug 2024 - Present · 2 yrs

      As an HRBP at Amazon, I oversee the full HR scope for one of the main operational areas within our Fulfillment Center. My role combines strategic partnership with day-to-day HR delivery, supporting both people and business growth. Key responsibilities include: Managing end-to-end HR processes for a large and diverse workforce. Leading payroll accuracy, labor planning, and absenteeism analysis to ensure efficiency and compliance. Supporting leaders through coaching, 1:1 sessions, and organizational design discussions with Area Mgrs, Operations Managers and Senior Ops Mgr. Driving engagement, talent development, and succession planning through mechanisms such as Talent Reviews and acting assignments. Overseeing the Health & Safety Committee, leading monthly meetings and partnering with site leadership to promote a safe and inclusive workplace Partnering with managers to identify performance trends, implement action plans, and foster a culture of continuous improvement and inclusion.

    • Recruiter EMEA - UK & Ireland
      Aug 2021 - Jul 2024 · 3 yrs

      • Managing full cycle recruiting for multiple searches, creating innovative sourcing strategies and engagement to bring the best talent to each role. • Partnering with hiring teams to build effective sourcing, assessment, and closing approaches. • Recruiting and engaging passive candidates. • Interviewing candidates within the framework of the position specification and Amazon’s Leadership Principles. • Collaborating closely with hiring managers throughout the recruiting process to ensure I meet their hiring needs and goals. • Driving offer process - including extending offers, negotiations, closing candidates, and generating offer letters. • Screening CVs and applications and update candidates on hiring process. • Answering candidate queries throughout process and provide clear interview feedback. • Participating in weekly team meetings and strategy sessions.

  • Senior Talent Acquisition at Freelance, self-employed
    Jan 2020 - Dec 2020 · 1 yr

    • Managing and driving a full recruitment cycle for Sales business, partner with hiring managers, and build out and improve new and existing processes. • Working closely with hiring managers to prioritize hiring needs and build an interview process that helps them bring the best candidates to their teams. • Ensuring that the company’s database of current and lapsed customers are reviewed and a systematic schedule of visits. • Identification and targeting of new customers delivering sales opportunities and execution of same. • Ensuring the resources are available to deliver the services required by our clients. • Appropriate reporting of sales operations including, outbound calls, emails, client drops, visits. • Building relationships with prospects and internal stakeholders to grow new business.

  • HR Manager at Perfumerias Rouge
    Apr 2017 - Jul 2019 · 2 yrs 4 mos

    As HR Manager, I lead the HR strategy across corporate offices, retail stores, and logistics operations, supporting the company’s growth and strong customer-centric culture. My role combines strategic leadership with hands-on people management to ensure that our teams are engaged, developed, and aligned with business goals. Main responsibilities: - Partner with senior management to design and implement HR strategies that strengthen culture and performance. - Manage a multidisciplinary HR team responsible for recruitment, payroll, and generalist operations, ensuring efficient processes and a consistent employee experience across all locations. - Develop training and development programs focused on leadership, customer experience, and operational excellence. - Manage performance and talent review cycles, compensation, and internal career progression. - Oversee employee relations and ensure full compliance with Argentine labor regulations. - Drive initiatives that enhance engagement, wellbeing, and diversity across all teams. - Use HR analytics to inform decisions and measure the impact of people initiatives. - Accountable for managing the HR budget, optimizing costs, and maximizing the return on people investments.

  • Senior Human Resources Payroll at ADP
    Apr 2016 - Mar 2017 · 1 yr

    • Ensuring more than 2500 employees are paid on time and accurately - IBM & AMEX employees • Effective working systems and internal controls, ensuring that minimise errors and any changes reflect accurately. (SAP) • Continually reviewing existing processes to innovate new practices, developing or improving procedures leading to best-practice operations. • Ensuring consistent adherence to regulations and legislation to maintain compliance.

  • Human Resources Manager at Bodegas López
    Jan 2015 - Mar 2016 · 1 yr 3 mos

    . Responsible for the HR team, reporting to the CEO of the company . Creating and working with different KPIs (Improved absence rate in the warehouse, lower turnover rate, quality of hire & promotion and progression rates) . Responsible for the development and implementation of training programs (measuring ROI of training) . Empowering stakeholders and leaders . Enhancing employee and employer relations . Leading a Talent Review every quarter . Payroll & compensation . Leading an HR team and developing them . Supporting management team . Crating new HR procedures and policies