Rogers, Arkansas, United States
• An experienced IT professional, with 15+ years of multifaceted experience, spanning across IT program management, product management, business analysis, quality engineering, IT operations and data analytics. • Successfully led digital transformation, SaaS implementation, data integration and fraud analytics programs working closely with senior leaders. • Skilled in requirement elicitation, creation of project management and requirements documentation, coordinating (onshore and offshore) development and testing, release planning and implementation. • Rich techno-functional knowledge in the area of Health plan Enrollment & Billing, Financial support applications, EDI X12, Health benefit mandates, Health benefits inventory and Rating of specialty products, Unemployment Compensation and Pandemic Assistance. • Product Management: Product Backlog Management (Create, Prioritize and Manage Features to add business value), Prototyping, System Demos and Scrum Ceremonies • Program Management: Stakeholder Management, Risk Management, Project Metrics and Status Reporting, Quality Assurance, Release management and Process Automation • Programming/ Integration Technologies: Java, C#, XML, JSON, SOAP and REST web services • Data Technologies: SSIS, SQL Server, Oracle • Technology Tools: XML Spy, Postman, SoapUI, SQL developer • Project Management Tools: ServiceNow, MS Office Suite, MS Project, Plan View, Atlassian JIRA, Confluence, RDNG, Requisite Pro and Team Foundation Server (TFS) • Cloud Technologies: Amazon Web Services (AWS) • Healthcare Platform: Trizetto Facets Certifications: • Project Management Professional (PMP) from PMI • Professional Scrum Master (PSM I) from Scrum.Org • AWS Certified Cloud Practitioner (CLF-C01) • Fellow, Academy for Healthcare Management (FAHM) from America’s Health Insurance Plans (AHIP)
Functional Lead contributing in the areas of Program Management, Data Analytics and Reporting for various public sector projects.
Various roles such as Consultant, Business Analyst, Tech Lead and Developer for various programs/software teams, supporting one of the largest US health insurance customer.