London, England, United Kingdom
Sales & Operations Leader | Entrepreneur | Coach | Technology & Cloud services | Business Process Outsourcing | Logistics | Hospitality | Manufacturing | Retail Experienced sales and operations leader with a consistent record of exceeding targets and driving revenue growth across diverse industries, including Technology, Procurement, Supply Chain, Hospitality, Manufacturing, and Retail Marketing. International experience across 16 countries (EMEA, APAC, AMER, LATAM), reflecting a strong ability to align sales goals with global market trends. Native French speaker with expertise in strategic planning, customer-centric relationship building, team leadership, portfolio management, and data-driven sales optimisation.
Business Development EMEA Team Lead : Southern (France, Spain) & Central (Germany, BNL) • User-Generated Content • Reviews & Ratings • Customer Insights • Content Syndication • Social Commerce • Consumer Feedback • E-commerce Personalisation • Brand Advocacy • Product Experience Platform • AI-Driven Engagement
eBECS Ltd, a DXC Technology company, then acquired by Mphasis (July 2023) • Spearheaded a team of three, managing 180 accounts, driving sales of Dynamics ERP & CE solutions to major enterprise and multinational corporations, achieving $12.8m in TCV (FY22, +42% vs target). • Orchestrated key internal workflow transitions & streamlined sales processes amidst team attrition & organisational changes, resulting in enhanced operational efficiency & business continuity. • Certified "Licensing Specialist: Dynamics 365" (Microsoft CSP Program), demonstrating expertise in the Microsoft ecosystem & proficiency in ERP, CRM & Power Platform solutions.
• Managed 8 direct reports, providing coaching and mentorship for optimal team performance. • Led strategic initiatives to enhance team productivity, including implementing Trello and Rescuetime tools. • Achieved impressive KPIs in FY20, such as +18% TCV and +24% revenue in consulted accounts.
N3 Results, acquired by Accenture • Managed a team of 21 in Lead Generation, Compliance, and Inside Sales at N3 Accenture, London, UK. • Led design & coordination of 18 Microsoft campaigns across Europe, securing $12m TCV (+163% vs target). • Improved call & teams’ activities by +291% in Q4 FY19, driving +33% conversion rate and +20% in opportunity value.