Xavier Seró

Key Account Manager at Katoen Natie

Tarragona, Catalonia, Spain

About

Apasionado de la optimización, en busca de la mejora continua. Soy una persona comprometida con mi equipo, responsable con los diferentes grupos de interés y exigente conmigo mismo. Tengo curiosidad por todo lo que me rodea, conecto ideas y con habilidad estratégica y analítica para resolver los próximos desafíos que me encuentre. Mi espíritu multidisciplinar me define como una persona capaz de liderar proyectos y equipos de cualquier índole con la ponderancia y transparencia que me caracteriza. Passionate about optimization & continuous improvement. I am a person committed to my team, responsible with stakeholders and self-demanding. I consider myself exceptionally inquiring about everything that surrounds me, I have a great ability to connect ideas, analyze patterns and solve problems, no matter how challenging they are. My manager spirit forged me as a versatile person capable of leading projects and teams of any kind with the ponderance and transparency that defines me.

Experience

  • Katoen Natie (13 yrs 10 mos)
    • Key Account Manager
      Jan 2021 - Present · 5 yrs 6 mos

      • Customer management, monitoring all key account metrics • Customer success and relationship • Responsible of CSR team local and remote • Incident management • Digital transformation

    • Terminal Supervisor
      Nov 2016 - Jan 2021 · 4 yrs 3 mos

      • Manage and monitor warehousing operations on a day-to-day basis, and ensure that work is done safely, on time and within budget and to the right quality standards. • Analyze and solve customer complaints, to guarantee that the client’s specifications and requirements are followed. • Plan, implement and oversee terminal projects align with the company’s core values and culture. • Sort out any problems that could hold up during the project and keep in close contact with members of the project team at all times. • Responsible of the follow up of KPI's set by direction. • Project manager; collaboration with design and construction of new site • Sustainable approach

    • HSEQ Manager
      Sep 2014 - Nov 2016 · 2 yrs 3 mos

      • Owner of Safety & Quality system and policies • Supporting operational management to achieve implementation of HSEQ policies • Developing HSEQ awareness training sessions • Conducting safety inspections and HSEQ Audits • Responsible for reviewing accident and incident HSEQ reports and investigation • Responsible for developing, promoting and monitoring the HSEQ culture • Risk assessments and developing measures to reduce and control

  • Customer Relations & Logistics Manager at Quality Commitment SL
    Jun 2011 - Aug 2012 · 1 yr 3 mos

    • Integral Logistics: Procurement, Planning and Distribution • Responsible for the distribution of products • Responsible of customer contact • Warehouse Manager

  • Junior auditor at Horwath Spain
    Apr 2009 - Jul 2009 · 4 mos

    Junior auditor (intership): • Developing projects for companies in; Fast-moving consumer goods (FMCG) area, real estate business, governmental projects, and audit companies. • Economic and risk analysis projects. • Working tools: Microsoft Excel, Word and Power point.