Australia
I've watched more session replays than anyone I know. I started my career as a Founding Engineer at MagicBrief (acq by Canva). At 21, I left to bootstrap and sell my first startup in EdTech. That's where I learned the team watching users most closely usually wins. After that, I joined Atlassian to build Jira. Across all three, watching replays was how I found the bugs users never reported and the friction they couldn't articulate. It's the highest-signal work in product, and also the most tedious. Lucent is automating my old job at scale. It watches every session replay and tells engineering + product teams what's breaking, what's confusing users, and how people actually use what they built. We've now watched millions of sessions for AI-native teams like Reducto, Browser Use, Mastra, and Julius. If you’d like to learn more, send me a message ☺️
An AI that watches your session replays to find where users are struggling. Backed by Horizon, Browder Capital, Long Journey, Weekend Fund, Firestreak, Y Combinator and more.
Worked on the rich text editor used across Jira, Bitbucket, and Confluence.
- AI tutor for the HSC
- Employee #2 - Acquired by Canva