Wolfgang Müller

VP Demo Infrastructure & Delivery

Frankfurt Rhine-Main Metropolitan Area

About

Deep application knowledge, IT-Infrastructure, Hyperscaler, industry, professional sales and consulting knowledge Transformation the way SAP showcase Demos to Customer, Partner and Analysts Transformed all SAP On-Prem Demo-Systems from bare-metal (legacy DCs) to Hyperscaler DCs (GCP) Optimized TCO using Hyperscaler architecture We delivered fully Integrated Landscapes (S/4HANA private & public cloud integrated with ARIBA, HX, CX, BTP/CPI, SAC, IAS, Industry Components etc.) incident free to Hyperscaler Introduction of new monitoring architecture, automated user management, integration automation to continuously innovate and improve UX Using technologies: BTP Cloud Foundry, ABAP, UI5, JavaScript/TypeScript/Node.js, Chef, Stackstorm, Jenkins, Google Flexible AppEngine, PostgreSQL, Google Compute/Google DNS/Google PubSub and recently Kybernetes Intense understanding of virtualization processes and development methodologies Experience of software logistics, development imports, patching processes, upgrade processes Excellent knowledge of SAP’s portfolio and solutions (cloud, network, platform, on-premises) Knowledge of SAP development processes, ITIL, consulting, presales and collaboration with partners project based as well as managed services Implementation of large projects on time, on specification and on budget Very strong problem-solving and analytical skills, rapid gathering data, structure hypotheses and develop findings/recommendations and drive execution Industry experience includes software industry, high tech, semiconductor and engineering industry, banking, insurance, public sector, utility, retail, telco, A&D Appointed as Award Winner couple of times Former Companies: - SAP SE (Walldorf, Germany) (full time job) - SAP America Inc. (Newtown Square, USA) (full time job) - CRM Consulting (Mannheim, Germany) (full time job) - Panasonic Europe GmbH (Hamburg, Germany) (full time job) - Matsushita Electric (Panasonic Factory Automation / Osaka, Japan) (full time job) - Carl Schenck AG (Darmstadt, Germany) (During my University Studies) - IBM Singapore (Singapore) (During my University Studies) - Dr. Schulz (Wirtschaftsgrafiken/Charts Hoppenstedt Darmstadt, Germany) (During my Universities Studies) - Military Service (Electronics, Leopard 2) (full time job) - Sparkasse Altenkirchen -Bankkaufmann- (Landesbank Mainz, Germany) (Vocational Training, full time job) Specialties: AI, Hyperscaler, IT-Infrastructure, CRM, Industries, technologies, consulting, pre-sales, sales

Experience

  • Vice President at SAP
    Sep 2009 - Present · 16 yrs 11 mos

    Solution Experience Team, SAP SE Solution & Innovation Experience (SIX) / Demo Infrastructure & Delivery All below achievements only possible due my team and cross team cooperation: Design and architectural guidance for moving fully to Hyperscaler Architecture, upgrade and upkeep of all SAP Demo Cloud Components Improvement of demo cloud up to the highest standards (TCO, performance, stability, reliability, user satisfaction = keep our customer always happy) Support of planning, forecasting and retirement of SAP Demo Systems (platform, cloud, network, on-prem) Hyerscaler Infra Coordinator and Hyperscaler Co-Security Coordinator Huge SAP Demo System improvement: Performance, Reliability, Stability in close cooperation with IT Active involvement of IT, Product Development and SAP System Performance groups Dynatrace (Synthetics), FRUN, CCT, (Cloud Check Tool) introduction, Test Automation Intensive Performance improvement of SAP Demo Cloud Field Performance training e.G. “cache is cash” Planning and Forecasting Capacity planning of Hyperscaler Close relationship with Global IT for cost controlling and forecasting Improvement of Demo Support Structure/Demo Hotline in close cooperation with IT and other organizations

  • Director at SAP America Inc.
    Aug 2005 - Aug 2009 · 4 yrs 1 mo

    The position included building-up a team, daily field and periodic customer contacts to offer our SAP software products and services. Key deal support! Highest successful supported customer deal: 350 mill US-$

  • SAP (Walldorf, Baden-Württemberg, Germany · On-site)
    • Director SAP NetWeaver Demo Hub
      Jul 2004 - Jul 2005 · 1 yr 1 mo

      Director of SAP NetWeaver Demo Hub Introduce CRM Demo Solution Innovations and Experience as well as processed to demo and present SAP NetWeaver

    • Director CRM Solution Center
      Jul 2002 - Jun 2004 · 2 yrs

      Director CRM Team / Introduction of SPIN Selling in product presentations, CRM Product Positioning on the US, German and Swiss Market with new Integrated Demo System and Demo Content approach. Inventor of demos with dynamic data, guided mouse movement and never lost button

    • Consultant / Presales Consultant
      Jul 2000 - Jun 2002 · 2 yrs

      Founded CRM Solution Center, CRM Country Manager, Presales Activities, Event support and keynotes

  • Customer Service Manager at Matsushita (Panasonic)
    Jan 1995 - Jun 2000 · 5 yrs 6 mos

    Production Lines, Kanban かんばん (看板), Production Optimization, SMD, Flip Chip, Sales, Finance, Board Assistant

  • Consultant/Freelancer at Schenck
    May 1993 - Dec 1994 · 1 yr 8 mos

    Automatisation, Internet Presence of exhaust emission test roller dynamometers, programming C++